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Find a Location

Capscare Academy for Healthcare Education has 1 locations, listed below.

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    Business ProfileforCapscare Academy for Healthcare Education

    Nursing School

    At-a-glance

    Customer Reviews

    2.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    17 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1800 South Dr Unit 1, Palm Springs, FL 33461-6133
    BBB File Opened:
    3/20/2009
    Years in Business:
    17
    Business Started:
    4/20/2007
    Business Incorporated:
    2/24/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Capscare, Inc.
    Business Management
    • Mrs. Tanya Yalley
    • Mr. Edward Hacker, President
    • A Cooper, Director of Customer Service
    Contact Information

    Principal

    • Mrs. Tanya Yalley
    • Mr. Edward Hacker, President

    Customer Contact

    • A Cooper, Director of Customer Service
    Additional Contact Information

    Fax Numbers

    • (561) 486-2904
      Primary Fax
    • (561) 547-7373
      Other Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I'm a graduate from Capscare Academy for *********** Education ******* as a Registered Nurse (RN) however I just recently passed my NCLEX exam February 2024. I am still waiting for transcripts.I live in ********** and need to endorse my license. I contacted the school for transcripts and I was told to submit my request through PARCHMENT site, which I did and made all fees required. My initial request was on 02/29 then submitted 3 more request on the parchment site on 03/18.I was told after 4 weeks of constantly reaching out to nursing director who intend asked me to reach out to the education departments head Mrs. ****** through email at **************************************************. She Mrs. ****** asked me to call the school's answering service and ask for them to submit the request for a transcript by creating a ticket to the transcripts department which i did. They also advised i email the transcripts department at [email protected] these 8 weeks ordeal, the answering service *****************) often answered my call to tell me sorry no updates on your request, call next Thursday. I was to check only once a week on Thursdays per their instructions because the transcripts department apparently works only on Thursdays. I have spoken and exchanged emails and text messages with the Director of Nursing *********************** *****************) and she will always refer me to Mrs. ****** who wouldn't respond to my emails nor the transcript department respond to my emails. I had asked them on several occasion if i owe the school any fees but no response received from them. I am supposed to be working in ********** as an RN but i can't because my school has refused to send my transcripts to **************** and to me. I have no certificate from the school proving i attended school there though i have passed my board.All I need is to move on with my live, my family is going through so much as a result of this. Please help me, I don't even want to think race is involve in this.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shakiea A

    3 stars

    01/09/2024

    I attended this school completed my RN program passed my boards the school will not release my transcript so I can attend my BSN program. I requested my transcript on 12/15 and was told they would be releasing transcript on that Monday then when I tried to reach out to them on Monday I was told they were on vacation when I finally looked at the website the vacation period did not start until December 22 to January 9 th. Fast forward while at work today January 9th Ive called multiple times no response, no response or to my emails either Im just so overwhelmed I want to get my transcript and move forward. Ive been reaching out to get my cap gown and other items purchased for over one year the staff have been giving me the run around keep asking me my size or saying they have a new company their using but never sent anything then when I asked can I have a refund the staff stated they dont give refunds only school credit but how will I use it . I cant get a refund through my bank because it was last year I was told Id have to take them to court.

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