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Business Profile

Home Based Business Marketing

IT Works! Global, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for IT Works! Global, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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IT Works! Global, Inc. has 16 locations, listed below.

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    Customer Review Ratings

    1.97/5 stars

    Average of 131 Customer Reviews

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    Review Details

    • Review fromBarbara G

      Date: 03/26/2025

      1 star

      Barbara G

      Date: 03/26/2025

      I too order this thinking it was a one time payment but later I got another package and was charged for it so I returned it and got part of my money back I lost ***** on this deal and later I got another one and returned it only to get ***** back out of ***** so if I could give them a zero I would i have told everyone not to get in this situation that I'm in because no matter how many time I call they will not give me my money back this is not supported by the bbb so unless you are planning on paying 95 dollars a month don't get in this situation

      IT Works! Global, Inc.

      Date: 04/01/2025

      Hello *******,

      Your initial enrollment order shows Enrolled with Subscription. The only one-time order we have is for Retail accounts, where you pay the full retail price. You opted for the 3-month subscription, which entitles you to Perks members pricing rather than retail pricing.
      To enroll as a Perks Member, you have the following options:
      Purchase the one-time Perks Membership Fee at checkout, or
      Commit to a 3-month Subscription, which waives the Membership Fee.
      Please note that the IT WORKS! Perks Program is listed on our website at ******************************************.
      We do show that your orders from December and ******* were returned to us. Therefore, the remaining balances of $11.90 and $56.94 have been refunded to your ****** account.
      Thank you,
      IT WORKS!

    • Review fromNicole P

      Date: 03/24/2025

      1 star

      Nicole P

      Date: 03/24/2025

      Your consultants shouldn't try to belittle someone just because they turn down an offer. I was just told "I thought women were supposed to empower other women" because I kindly turned them down. Very unprofessional.

      IT Works! Global, Inc.

      Date: 04/01/2025

      Hello ******, 

      Thank you for bringing this to our attention. I sincerely apologize for the unprofessional behavior you encountered. We expect all of our Distributors to act in a professional manner.

      Thank you,
      IT WORKS! 

    • Review fromMatt K

      Date: 03/07/2025

      1 star

      Matt K

      Date: 03/07/2025

      Total scam. The rep lied to me and said you only get what you order. So unbeknownst to me I was signed up for the subscription plan. After calling and explaining the situation, I was told I could return the product and that I would not be charged a cancellation fee. Upon returning the unused product, I only received about 1/3 my money back. Turns out they kept the rest of my money as a cancellation fee. After multiple calls and being told I would get money back I have not been refunded. This was even after I explained the sales rep lied to me and It was discovered she was using different aliases to put in orders.


      IT Works! Global, Inc.

      Date: 04/01/2025

      Hello ****,
      Your initial enrollment order shows “Enrolled with Subscription.” The only one-time order we have is for Retail accounts, where you pay the full retail price. You opted for the 3-month subscription, which entitles you to Perks members pricing rather than retail pricing.
      To enroll as a Perks Member, you have the following options:
      Purchase the one-time Perks Membership Fee at checkout, or
      Commit to a 3-month Subscription, which waives the Membership Fee.
      Please note that the IT WORKS! Perks Program is listed on our website at *************************.
      We do show that your order was returned to us and $-20.97 was refunded on 2/12. You then called in to ask about the membership fee and that was refunded ($-34.99) on 2/19. Therefore, the remaining difference was $7.53, which we have refunded today 4/1.
      Thank you,
      IT WORKS!
    • Review fromJill R

      Date: 03/03/2025

      1 star

      Jill R

      Date: 03/03/2025

      I think this is nothing but a terrible scam. I ordered one month of a diet pill. Apparently, there is a 3 month subscription you are signing up to, even though I signed up for nothing and a subscription was never even mentioned to me. I received my second order, very unexpectedly, and returned it for a refund, however I never got my refund. Now, I see another $65 was taken out of my account. I want my money back!

      IT Works! Global, Inc.

      Date: 03/27/2025

      Hi ****,

      Thank you for contacting us. When purchasing product as a Perks Member there are two options:

      1. To enroll with a 3-month subscription and waive the membership fee.

      2. To enroll with the membership fee and not have a subscription

      Our records show that your enrollment order says "enrolled with subscription." At this time, we have cancelled your subscription and sent a prepaid shipping to your email address so your March order may be returned for a refund. We have also fully cancelled your account. If we can be of any additional assistance please let us know. 

       

      Thank you,
      IT WORKS! Compliance 

    • Review fromJessica V

      Date: 02/02/2025

      1 star

      Jessica V

      Date: 02/02/2025

      I was signed up for what was to be only a 3 months subscription. I was charged for 5 months! I had to reach out to the girl that set me up for the 3 months. She claimed she did only sign me up for 3 months and gave me the number to contact them. I had just had surgery and was in the middle of other life changes I ended up with two unopened packages that I wrote refused on as I did not want them and wanted the money back for the 2 months i should of never received any products from them. I dropped the 2 packages off at the post office on December 4th. I was told i couldnt get a tracking number for any of the items I dropped off. I was fine with that as I have done this type of thing before and have never had any issues until this company! I have not been refunded anything! When I called they said I should call back in a month. The interesting thing is I also did another package from TikTok shop when I did these two. ****** shop got the package back within 2 weeks and my refund was issued. This company is ridiculous and it seems that this is how they make more money by working like a scammer. I have no products as they were returned and they r refusing to refund me what is owed now Im out $336 bucks! Which is a lot when ur a single parent that was out of work for 2 months due to a surgery! I will leave bad reviews on any platform I come across with this company. ******************. The person I spoke to when I called could barely speak English and couldnt understand what I was saying. I literally had to repeat things and break it down over and over in hopes the person would understand but she didnt which is why I believe she said to call back in a month.

      IT Works! Global, Inc.

      Date: 02/07/2025

      Hi *******,

      Thank you for contacting us. When the 3-month subscription is completed you can cancel the subscription at anytime by logging in to your account, submitting a support ticket, emailing or calling our **************** team. As we never received any contact from you and do not show that you logged in to your account to cancel, the subscription was never cancelled. When an order is returned to sender the post office uses the original tracking number and using those tracking numbers we do not show that either of your orders were sent back to us, which is why they were not refunded. The last tracking update on both orders shows delivered OR. We never recommend using return to sender as the post office does not have any time frame to which the orders need to be returned. We always recommend using our prepaid shipping labels. At this time we show that you have disputed both orders with your bank and we are unable to provide a refund. However, we can confirm that your account is cancelled and no further charges will occur. 

      Thank you, 

      IT WORKS! 

    • Review froma. w.

      Date: 01/30/2025

      1 star

      a. w.

      Date: 01/30/2025

      I was concerned with taking these gummies and after the 3rd day i was SO gassy and stomach cramping i had to stop . My *** said gassy might be a side effect but wasn't sure of anything else . My health is more important then to keep trying these and be in pain .. I noticed on other reviews IT works responses are standard same response to all

      IT Works! Global, Inc.

      Date: 02/07/2025

      Hi Ava,
      Thank you for contacting us. When enrolling as a perks member there are always two options. The first, is to enroll with the discounted price and pay the membership fee, with no subscription. The second is to enroll with the subscription and the discounted price, without the membership fee. Your initial order shows enrolled with subscription. With the subscription you are welcome to change the products and the date. We do not show that the products on the subscription were changed from the SKNY Gummies and BRN+ to different products. We also show that your January 31st order was disputed with your bank instead of returning the order as our Customer Service team advised. If you would like to reverse the dispute with your bank we would be happy to assist you returning your order for a full refund. 
      Thank you, 
      IT WORKS! 

      a. w.

      Date: 02/10/2025

      First Your *** that I used said I would NOT be enrolled in the auto subscription because I did NOT want to be and she swore I wasnt SO come to find out I was without my authorization. Secondly I refused your shipment so its back at your warehouse. I am not happy with your ***resentative or your company
    • Review fromTrisha M

      Date: 01/04/2025

      1 star

      Trisha M

      Date: 01/04/2025

      I wish I would have listened to my gut but I allowed the girl to talk me into it. She promised me a free bottle of sliming gummies which I never received. She promised *** would work just as well at the weight loss shot I was taking and it DOES NOT!! I contacted her about it and she replied that I had to take other products to get the same effect which I'm not going to do. Now I'm stuck wasting money on products that DONT WORK for another 2 months. I just wish I never listened to her or even tried to help her REACH HER GOAL because now I have to order products that will most likely be going in the trash.

      IT Works! Global, Inc.

      Date: 02/07/2025

      Hi ******,

      Thank you for contacting us. We located your account and show that your initial order was on November 30th and included one of our gifts with purchase, which at the time included a pack of our Skinny Wraps at no additional cost. We have refunded your membership fee and cancelled your account so that no further charges will occur. If we can be of any additional assistance please let us know.

      Thank you,

      IT WORKS! 

    • Review fromSasha B

      Date: 12/23/2024

      1 star

      Sasha B

      Date: 12/23/2024

      Was not informed up front that I was being entered into a three month long subscription. I have used everything for weight loss following the directions for the last month and did not lose a single pound. When I saw I was being charged for another month I went to cancel, only to see there is a charge for cancelling as well. I do not want to take these products anymore and wish I knew how to get out of the subscription.

      IT Works! Global, Inc.

      Date: 12/26/2024

      Hello Sasha,
      Thank you for contacting us. Addressing your concern is our top priority. Your initial enrollment order shows “Enrolled with Subscription.” The only one-time order we have is for Retail accounts, where you pay the full retail price. You opted for the 3-month subscription, which entitles you to Perks Member pricing, rather than retail pricing.
      To enroll as a Perks Member, you have the following options:
      Purchase the one-time Perks Membership Fee at checkout, or
      Commit to a 3-month Subscription, which waives the Membership Fee.
      Please note that the IT WORKS! Perks Program is listed on our website at https://itworks.com/perks
      We have made an exception to cancel your account and waived the membership fee. No further charges will occur.
      Sincerely,
      IT WORKS! Compliance Department
    • Review fromLori S

      Date: 12/15/2024

      1 star

      Lori S

      Date: 12/15/2024

      Asked numerous questions about interactions with meds and health. This product is not recommended for people with heart issues. No response. Keep getting charged. **** has been contacted. Buyers Beware.

      IT Works! Global, Inc.

      Date: 12/17/2024

      Hi ********,

      Thank you for reaching out to us. We always recommend consulting with your physician before using any of our products, particularly if you're currently taking other medications or have any health concerns.

      Our records indicate that we have not received any prior communication from you, which is why your subscription is still being processed. When you enrolled as a perks member, you selected the 3-month subscription to take advantage of the discounted pricing. However, as a courtesy, we have made an exception and canceled your account to prevent any further charges.
      If you have any other questions or concerns, please don't hesitate to contact us.

      Thank you,

      IT WORKS! 

    • Review fromEleanor S

      Date: 11/30/2024

      1 star

      Eleanor S

      Date: 11/30/2024

      I should have read the reviews and BBB reports prior to ordering today 11/29/2024. Is there a way to cancel without any further obligations? There are far too many negative reviews and I don't have money to be given away for snake oil.

      IT Works! Global, Inc.

      Date: 12/05/2024

      Hello Eleanor,

      Thank you for sharing your concerns. We sincerely apologize for any frustration or uncertainty caused by the negative reviews you encountered. We completely understand how important it is to feel confident in your purchase decisions.

      We always strive to provide high-quality products and a positive experience for our customers, and we regret that this situation has made you feel uneasy. We do show that your order has already been shipped and should be delivered soon. If you would like to return the order, please contact our Customer Service team https://itworks.com/contactus and they will be happy to assist you. We have cancelled your subscription order so that there are no further obligations, if you would like your account to be fully cancelled, please let us know.

      We value your trust and hope you’ll give us the chance to address any questions or concerns you may have. If there’s anything else we can assist with, please don’t hesitate to reach out.

      Sincerely,
      IT WORKS!

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