Home Based Business Marketing
IT Works! Global, Inc.Headquarters
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Reviews
This profile includes reviews for IT Works! Global, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 128 Customer Reviews
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Review fromJessica V
Date: 02/02/2025
1 starJessica V
Date: 02/02/2025
I was signed up for what was to be only a 3 months subscription. I was charged for 5 months! I had to reach out to the girl that set me up for the 3 months. She claimed she did only sign me up for 3 months and gave me the number to contact them. I had just had surgery and was in the middle of other life changes I ended up with two unopened packages that I wrote refused on as I did not want them and wanted the money back for the 2 months i should of never received any products from them. I dropped the 2 packages off at the post office on December 4th. I was told i couldnt get a tracking number for any of the items I dropped off. I was fine with that as I have done this type of thing before and have never had any issues until this company! I have not been refunded anything! When I called they said I should call back in a month. The interesting thing is I also did another package from TikTok shop when I did these two. ****** shop got the package back within 2 weeks and my refund was issued. This company is ridiculous and it seems that this is how they make more money by working like a scammer. I have no products as they were returned and they r refusing to refund me what is owed now Im out $336 bucks! Which is a lot when ur a single parent that was out of work for 2 months due to a surgery! I will leave bad reviews on any platform I come across with this company. ******************. The person I spoke to when I called could barely speak English and couldnt understand what I was saying. I literally had to repeat things and break it down over and over in hopes the person would understand but she didnt which is why I believe she said to call back in a month.IT Works! Global, Inc.
Date: 02/07/2025
Hi *******,
Thank you for contacting us. When the 3-month subscription is completed you can cancel the subscription at anytime by logging in to your account, submitting a support ticket, emailing or calling our **************** team. As we never received any contact from you and do not show that you logged in to your account to cancel, the subscription was never cancelled. When an order is returned to sender the post office uses the original tracking number and using those tracking numbers we do not show that either of your orders were sent back to us, which is why they were not refunded. The last tracking update on both orders shows delivered OR. We never recommend using return to sender as the post office does not have any time frame to which the orders need to be returned. We always recommend using our prepaid shipping labels. At this time we show that you have disputed both orders with your bank and we are unable to provide a refund. However, we can confirm that your account is cancelled and no further charges will occur.
Thank you,
IT WORKS!
Review froma. w.
Date: 01/30/2025
1 stara. w.
Date: 01/30/2025
I was concerned with taking these gummies and after the 3rd day i was SO gassy and stomach cramping i had to stop . My *** said gassy might be a side effect but wasn't sure of anything else . My health is more important then to keep trying these and be in pain .. I noticed on other reviews IT works responses are standard same response to allIT Works! Global, Inc.
Date: 02/07/2025
Hi Ava,
Thank you for contacting us. When enrolling as a perks member there are always two options. The first, is to enroll with the discounted price and pay the membership fee, with no subscription. The second is to enroll with the subscription and the discounted price, without the membership fee. Your initial order shows enrolled with subscription. With the subscription you are welcome to change the products and the date. We do not show that the products on the subscription were changed from the SKNY Gummies and BRN+ to different products. We also show that your January 31st order was disputed with your bank instead of returning the order as our Customer Service team advised. If you would like to reverse the dispute with your bank we would be happy to assist you returning your order for a full refund.
Thank you,
IT WORKS!a. w.
Date: 02/10/2025
First Your *** that I used said I would NOT be enrolled in the auto subscription because I did NOT want to be and she swore I wasnt SO come to find out I was without my authorization. Secondly I refused your shipment so its back at your warehouse. I am not happy with your ***resentative or your companyReview fromTrisha M
Date: 01/04/2025
1 starTrisha M
Date: 01/04/2025
I wish I would have listened to my gut but I allowed the girl to talk me into it. She promised me a free bottle of sliming gummies which I never received. She promised *** would work just as well at the weight loss shot I was taking and it DOES NOT!! I contacted her about it and she replied that I had to take other products to get the same effect which I'm not going to do. Now I'm stuck wasting money on products that DONT WORK for another 2 months. I just wish I never listened to her or even tried to help her REACH HER GOAL because now I have to order products that will most likely be going in the trash.IT Works! Global, Inc.
Date: 02/07/2025
Hi ******,
Thank you for contacting us. We located your account and show that your initial order was on November 30th and included one of our gifts with purchase, which at the time included a pack of our Skinny Wraps at no additional cost. We have refunded your membership fee and cancelled your account so that no further charges will occur. If we can be of any additional assistance please let us know.
Thank you,
IT WORKS!
Review fromSasha B
Date: 12/23/2024
1 starSasha B
Date: 12/23/2024
Was not informed up front that I was being entered into a three month long subscription. I have used everything for weight loss following the directions for the last month and did not lose a single pound. When I saw I was being charged for another month I went to cancel, only to see there is a charge for cancelling as well. I do not want to take these products anymore and wish I knew how to get out of the subscription.IT Works! Global, Inc.
Date: 12/26/2024
Hello Sasha,
Thank you for contacting us. Addressing your concern is our top priority. Your initial enrollment order shows “Enrolled with Subscription.” The only one-time order we have is for Retail accounts, where you pay the full retail price. You opted for the 3-month subscription, which entitles you to Perks Member pricing, rather than retail pricing.
To enroll as a Perks Member, you have the following options:
Purchase the one-time Perks Membership Fee at checkout, or
Commit to a 3-month Subscription, which waives the Membership Fee.
Please note that the IT WORKS! Perks Program is listed on our website at https://itworks.com/perks
We have made an exception to cancel your account and waived the membership fee. No further charges will occur.
Sincerely,
IT WORKS! Compliance DepartmentReview fromLori S
Date: 12/15/2024
1 starLori S
Date: 12/15/2024
Asked numerous questions about interactions with meds and health. This product is not recommended for people with heart issues. No response. Keep getting charged. **** has been contacted. Buyers Beware.IT Works! Global, Inc.
Date: 12/17/2024
Hi ********,
Thank you for reaching out to us. We always recommend consulting with your physician before using any of our products, particularly if you're currently taking other medications or have any health concerns.
Our records indicate that we have not received any prior communication from you, which is why your subscription is still being processed. When you enrolled as a perks member, you selected the 3-month subscription to take advantage of the discounted pricing. However, as a courtesy, we have made an exception and canceled your account to prevent any further charges.
If you have any other questions or concerns, please don't hesitate to contact us.Thank you,
IT WORKS!
Review fromEleanor S
Date: 11/30/2024
1 starEleanor S
Date: 11/30/2024
I should have read the reviews and BBB reports prior to ordering today 11/29/2024. Is there a way to cancel without any further obligations? There are far too many negative reviews and I don't have money to be given away for snake oil.IT Works! Global, Inc.
Date: 12/05/2024
Hello Eleanor,
Thank you for sharing your concerns. We sincerely apologize for any frustration or uncertainty caused by the negative reviews you encountered. We completely understand how important it is to feel confident in your purchase decisions.
We always strive to provide high-quality products and a positive experience for our customers, and we regret that this situation has made you feel uneasy. We do show that your order has already been shipped and should be delivered soon. If you would like to return the order, please contact our Customer Service team https://itworks.com/contactus and they will be happy to assist you. We have cancelled your subscription order so that there are no further obligations, if you would like your account to be fully cancelled, please let us know.
We value your trust and hope you’ll give us the chance to address any questions or concerns you may have. If there’s anything else we can assist with, please don’t hesitate to reach out.
Sincerely,
IT WORKS!Review fromAl B
Date: 11/21/2024
1 starAl B
Date: 11/21/2024
If I could rate this company a ZERO I would. Here is why: When I joined It Works, I was promised a deal of three products for $75 plus taxsimple and straightforward, right? Unfortunately, that wasnt the case. What I experienced was anything but honest or transparent.The companys customer service is a nightmare. Every time I ask for a supervisor, I get the runaround, and no one ever follows up. Its incredibly frustrating!Based on my experience, this business operates more like a scam. Their promises dont align with their actions, and they seem more interested in taking your money than providing quality service.If you value your time, money, and peace of mind, I strongly recommend avoiding It Works. Dont fall for their misleading claims!IT Works! Global, Inc.
Date: 11/26/2024
Hi ******,
Thank you for contacting us. We were able to locate your Perks Member account and see that you have been a loyal customer since June of 2020. We also show that when you enrolled you were able to take advantage of our Pick 2/3 pricing promotion. This was a promotion we offered where you could pick from a specific category of products, 2 products for $50 or 3 for $75 (taxes and shipping excluded). Offering these products with promotional pricing meant that the price was always subject to change or cancellation. In 2022 we removed this category and promotion from our website but made an exception to allow customers to keep the pricing, if they already had it on existing orders. We offered this grandfathered pricing through April 2024, when the promotion was fully discontinued. At that time, any customers who had the promotional pricing were emailed and notified that the promotion was ending. Our records show that you contacted customer service several times to confirm that the program was ending and our team confirmed this for you.
If you have any additional questions, please do not hesitate to ask.
Thank you,
IT WORKS! *********************Al B
Date: 11/27/2024
This is not acceptable. This is the worst answer they are simply the worst set of people and company with no apologies as I was told something different when I signed up regardless that they said it was no longer available. They are just plain horrible.Review fromRickie W
Date: 11/16/2024
5 starsRickie W
Date: 11/16/2024
My favorite health company! Amazing products! Amazing results! Helped me get financially comfortable!IT Works! Global, Inc.
Date: 11/26/2024
Hi ******,
Thank you for sharing your review with us. We are so happy to hear you love it here just as much as we do!
IT WORKS! Compliance Department
Review fromChris D
Date: 11/16/2024
1 starChris D
Date: 11/16/2024
My niece sold this and I had a wedding coming up so thought why not? Religiously taking SKINNY gummies day and night for 2 months. I gained 2 lbs. Take double! She said. No change. What a scam. Do not buy from them. Do not believe your friends and family who promote this useless snake oil.IT Works! Global, Inc.
Date: 11/18/2024
Hello *****,
Were sorry to hear about your experience. Results can vary from person to person, and we understand your frustration. Please note that your account has been canceled, and no further charges will occur. If you need further assistance, please contact our customer service team.
Sincerely,IT WORKS Compliance Department
Review fromSelena F
Date: 11/13/2024
1 starSelena F
Date: 11/13/2024
I can't work for a company that uses photos of people who aren't even using the products. They do not disclose product ingredients with customers and made it extremely hard to find the actual ingredients on their site. They are selling to people blindly their products and having their representatives use the products claiming they work. Paceobo!!! People please use a different brand and change your diet. Ancient Nutrition is a great brand that actually tells you the ingredients and they are clean ingredient products.IT Works! Global, Inc.
Date: 11/14/2024
Hello Selena,
Regarding the photos used in our marketing, we strive to ensure that our imagery accurately represents how our products are used. If you have specific examples of photos that you feel misrepresent our products, wed be grateful if you could share them with us so we can review and address any concerns.
As for ingredient transparency, all of our product ingredients are clearly listed on our website before purchase, allowing customers to make informed decisions. If you had difficulty finding the ingredient details, we encourage you to check the product pages where the information is readily available. If you need any assistance, our customer service team is always happy to help.
We respect your choice to explore other brands, and we're glad to hear you've found products that meet your needs. At the end of the day, we want every customer to feel confident in the products they choose, whether from us or elsewhere.
Thank you again for your feedback, and we remain committed to providing high-quality products and full transparency.
Best regards,IT WORKS!
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