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Find a Location

East Hill Animal Hospital has 1 locations, listed below.

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    Business ProfileforEast Hill Animal Hospital

    Animal Hospital
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/21/2011

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    801 E Cervantes St, Pensacola, FL 32501-3211
    BBB File Opened:
    5/3/2011
    Years in Business:
    21
    Business Started:
    9/1/2002
    Business Started Locally:
    9/1/2002
    Accredited Since:
    12/21/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VM7272 for this business, issued by DBPR (Tallahassee). The expiration date of this license is 5/31/2026.

    These agencies may include:

    DBPR (Tallahassee)

    1940 N Monroe St

    Tallahassee FL 32399

    (850) 487-1395

    https://www.myfloridalicense.com/dbpr

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Dr. Laura Hall, Owner
    Contact Information

    Principal

    • Dr. Laura Hall, Owner

    Customer Contact

    • Dr. Laura Hall, Owner
    Additional Contact Information

    Fax Numbers

    • (850) 437-9733
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I have a problem with East Hill Animal Hospital and their recommendations and practices. We went in there with a healthy dog and 2 weeks later she's not well. My wife is scolded about doing vaccines on my dog and being late. She gets them done, and was told the dog was overweight to change her diet. And we did as the doctor recommended. And we followed their directions. A couple days later we notice this bump on her leg and became concerned. She lost her appetite and wouldn't drink water. She couldn't hold food down was throwing up. My wife took her in for a checkup, they said she was dehydrated, put her on an IV, and to keep an eye on the benign tumor on her leg that was caused by a vaccine/needle. We paid $200 for that visit on 8/19 The day after she was sick and back to not eating food. Not her new food, old food, or broth. We brought her back again for treatment to her original visit and doctor's recommendation and was charge $288 for blood work and another IV to keep her hydrated. Keep in mind I had a healthy, happy dog prior to the August 3rd visit and now she is not. I'm upset as they poke at her to try to figure out why she's not healthy, and why she doesn't have an appetite. I voiced my concerns with Mckayla this morning before my dog was brought in, and while my wife was there to pick her up. I don't believe I should get charged for visits that were a result to following a vet/doctor's recommendation. I want a full refund for the poor services. I just want my healthy dog that I had prior to these visits and the money that was wasted here for the last two "fix my dog that you broke" visits.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Northwest Florida

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