Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Aspen Dental has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Aspen Dental

              1133 Airport Blvd Pensacola, FL 32504-8607

            • Aspen Dental

              4873 Highway 90 Pace, FL 32571-1401

            • Aspen Dental

              2670 S Ferdon Blvd Crestview, FL 32536-8469

            • Aspen Dental

              15450 Panama City Beach Pkwy Panama City, FL 32413-5408

            • Aspen Dental

              516 Mary Esther Blvd STE 2 Fort Walton Beach, FL 32548

            Business ProfileAspen Dental

            Dentist
            Multi Location Business

            Contact Information

            1133 Airport Blvd

            Pensacola, FL 32504-8607

            Get Directions
            Visit Website
            (850) 466-4133

            Customer Reviews

            1.01/5

            Average of 71 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Aspen Dental has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Aspen Dental

                1133 Airport Blvd Pensacola, FL 32504-8607

              • Aspen Dental

                4873 Highway 90 Pace, FL 32571-1401

              • Aspen Dental

                2670 S Ferdon Blvd Crestview, FL 32536-8469

              • Aspen Dental

                15450 Panama City Beach Pkwy Panama City, FL 32413-5408

              • Aspen Dental

                516 Mary Esther Blvd STE 2 Fort Walton Beach, FL 32548

              Location of This Business
              1133 Airport Blvd, Pensacola, FL 32504-8607
              BBB File Opened:
              11/22/2011
              Years in Business:
              43
              Business Started:
              1/1/1981
              Business Started Locally:
              10/27/2011
              Contact Information

              Customer Contact

              • Dr. S. Dickinson
              • Dr. N. Durtschi
              • Dr. Y. Abdulrahim
              • Dr. R Tuladhar, FWB
              Read More Business Details and See Alerts

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/04/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              Aspen Dental miscommunicated and lied about their services. I called and scheduled my mother's dental appointment for this office and they said they accept Florida Blue Insurance and its in network. Whoever I spoke with, they assured me there are no charges for first two visits so don't worry about it even if you are covered. After my mother had her service complete, they said we are not in network. I asked again, do we own any money? They said no, first two services are free to all customers. That was the only reason I took mother over there that they offered free service. Now my mother received a bill of $230 which is not fair. I would request BBB to collect call recording or do verification about their false claims and misleading people. I am beyond disappointed.
              Read More
              Read 14 More Complaints

              Customer Reviews

              71 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Vernon B

              06/18/2024

              Would be less if possible! Went in concerning upper teeth. Dentist recommended pulling all teeth in my mouth and getting dentures pending implants. I have been to them 10 times with 1 cancellation due to being in hospital. Have told them over and over again that the dentures don't fit properly. They schedule me and then don't listen or fix problem. This last time they told me that I wasn't approved for implants, didn't let me know til now and told me I owed them money as well as paying care credit. No reason given for non approval. I can't find a number to file a corporate complaint. I haven't been able to eat steak, chicken or the like in over a year. The bottom teeth weren't giving me problems and didn't need pulling! They performed unnecessary procedures based upon a lie. So no working dentures, no implants and out 1000's of dollars. I'd sue but not sure if I sue this branch or corporate.

              Aspen Dental Response

              06/20/2024

              I am so sorry for your negative experience. Someone from the office will be in touch shortly to address your concerns.
              Read 70 More Customer Reviews

              Local BBB

              BBB of Northwest Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.