Business ProfileforBroward Mall Dental, P.A

just now NEW I had a 4pm appointment at this place.After the doctor check me. She everything looks good. Doctor mentioned I may need to replace my filling but it looks ok. She ask me what am I here for. I told her for my 6 month cleaning. She ok. She left walked away.They left sitting in the chair for like ten minutes. Then a tech comes tells me to come to the front to discuss my treatment plan. A tech continues to tell me that I have re do a filling and clean my teeth and that I need to pay $160. I ask why do I have to pay for my cleaning? I come every 6 months. I dont pay for cleaning. I proceeded to tell the gentleman that I refuse to pay. I been coming here for years I come every six months for my cleaning. Why do I have to pay. I mention I will not pay to cancel my appointment and that I will call my insurance and mentioned to them they wanted to charge me for the cleaning when I never paid. So I left but came back for a copy of what they wanted to charge me. I told them can I get a copy.I was upset because I felt I was being scammed. All the years I been coming there I never paid its been cover through my insurance. I come every six religiously. No one can tell me why they were charging me so I proceeded to ask for my copy then the office manager got involved and tells me when Im being hostile. I said Im not being hostile I just dont understand why I have to pay for my cleaning. She mentioned this is what the doctor recommend it Im like OK its fine. Why do I have to pay so then I proceeded to tell her why is she getting rude with me? She then mentions to me that if I come at her, shes gonna come at me now were talking about an office manager her name is **************************The thing is, I never came at her my confusion was why do I have to pay for my cleaning when Ive never have I been going every six months religiously for like seven years in this office manager, ************************* tells me to go brush my teeth!!! This is the face of this dentist. Fire her.