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Find a Location

TGI Office Automation, LLC. has 1 locations, listed below.

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    Business ProfileforTGI Office Automation, LLC.

    Electronics and Technology

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2077 N Powerline Rd STE 2, Pompano Beach, FL 33069-1280
    BBB File Opened:
    5/6/2011
    Business Management
    • Mr. Steve Adler, Managing Member
    • Mr. Frank Grasso, Managing Member
    Contact Information

    Principal

    • Mr. Steve Adler, Managing Member

    Customer Contact

    • Mr. Steve Adler, Managing Member
    • Mr. Frank Grasso, Managing Member
    Additional Contact Information

    Fax Numbers

    • (561) 471-7003
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    TGI Office Automation, LLC and *******************, MD entered a contract to lease a copier for 60 months, the lease is term is about to end in May, I aked them to return the machine but wanted me to release from them a new machine, I did not like the terms so insted of ending the lease or notifying me they tried to auto renew for another 12 months, It says in the contract fine prints that if I did not notify them then the lease will auto renew, the fact is they were notified but the rep did not convey the information as he was persisten on signing a new lease. The leasing entity ******************* are not coperative and giving me a run around. It is really a bad business tactic, either you sign a new lease or we will auto renew for another year.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kevin T

    1 star

    03/22/2024


    Beware of Automatic Lease Renewal If you're considering leasing copiers from TGI Office Automation, proceed with caution. While their copier solutions may seem appealing at first glance, the devil lies in the details of their leasing agreements. One glaring issue with TGI's leasing policy is their sneaky automatic 1-year lease renewal clause. Unless you meticulously keep track of your lease termination date and jump through hoops to cancel within a ridiculously narrow window of 60 to 120 days prior, you'll find yourself trapped in another year-long contract without even lifting a finger. It's a blatant attempt to lock customers into long-term commitments, regardless of whether their needs or circumstances change. This automatic renewal policy reeks of opportunism and a lack of regard for customer convenience. Instead of fostering trust and loyalty, TGI seems more interested in exploiting loopholes to ensure a steady stream of revenue, even if it means disregarding the best interests of their clients. For businesses seeking flexibility and transparency in their copier leasing arrangements, TGI's approach is a major red flag. It's a classic case of prioritizing profits over customer satisfaction, and frankly, it's unacceptable. In conclusion, unless you're willing to play by TGI's unfair rules and risk getting stuck in an endless cycle of lease renewals, I'd strongly advise looking elsewhere for your copier needs. There are plenty of reputable companies out there that value honesty and integrity in their dealings with customers – unfortunately, TGI Office Automation doesn't seem to be one of them.

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