ComplaintsforNoble Notary & Legal Document Preparers
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Complaint Details
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Initial Complaint
06/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On May 26, 2024 I purchased an online course from this business titled Become A Noble Legal Pros Certified Legal Document Preparer. The cost was $500 and the course was described as being applicable to document preparers across the **. When I accessed the course materials I immediately realised that the content is specific to the laws of the state of ******* and therefore not useful to me as a resident of ******. I have not continued the online course, and have not downloaded the materials. I have sent multiple emails requesting resolution of this in the form of a refund. I emailed them on June 1, June 4 and again on June 16 but have not received any response to my requests. I believe this is an unethical business practice and they should not be permitted to sell a product under false pretences. Since I sent those emails I have noticed that they updated their website to include the word Florida rather than just saying the course is for all notaries. This shows that they assumed fault in their previous advertising. However, they did not resolve my complaint by refunding my purchase.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.