Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Small Appliance Services

A & J Appliance Repair Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Small Appliance Services.

Reviews

This profile includes reviews for A & J Appliance Repair Service's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

A & J Appliance Repair Service has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.5/5 stars

    Average of 8 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPatricia R.

      Date: 03/14/2024

      1 star
      Came for refrigerator ice machine repair. Took a check payable to son of the owner and never returned. They needed to order the part. Do not use this company.
    • Review fromRobert M

      Date: 01/28/2024

      1 star
      Paid a deposit for "Parts" that has to be ordered and company has never return a phone call since.
    • Review fromJohn M

      Date: 01/23/2024

      5 stars
      Great Job it’s a shame competition feels threatened. Vincent never ripped me off. I’ll tell my family and friends how great he was. Internet bullys!!
    • Review fromJoyce T

      Date: 12/07/2023

      1 star
      Read The Reviews bogus 5 star ratings and then read the true 1 star ratings ************************* has proven to be a thief and habitual liar. The only reason I will give this rating is to help future victims. He had me give a 5 star review before he even did the work. He also told me to write a check directly to him for 263 which he cashed the same day ! This was two months ago. I am most definitely filing a report for this reason shame on you! (I called PRISTINE appliance repair they are honest !!!!!!!! And have serviced a lot of Vincents victims! God bless !
    • Review fromJonathan R

      Date: 09/07/2023

      1 star

      Jonathan R

      Date: 09/07/2023

      Do not use this company.My washer and dryer were broken paid $525 to fix both. They missed 3 appointments I stayed home changed my schedule did everything to make sure someone was there and no one showed up got BBB involved they then lied and said I canceled the appointments. Appointment 4 I was told on the phone someone would be there from *****. The technician showed up at 430 made the repairs and left but the washer was still broken. I ended up buying a new one. Poor work practices They will blame complain defend and lie to cover themselves.Once again do not use.

      A & J Appliance Repair Service

      Date: 09/08/2023

      This job was done and completed. The customer kept on changing their appointments. Lets be honest and truthful, and tell the truth.
    • Review fromRobert T

      Date: 08/11/2023

      5 stars
      They helped me fix the machine over the phone. The man’s exact words were let me try and help you do a few things first because it would be silly to come out and charge you. Ty!!!
    • Review fromRachel H

      Date: 08/09/2023

      1 star

      Rachel H

      Date: 08/09/2023

      Trash!!!! Robbed an 86 year old lady!!! All they did was plug the washer back in. Didn't even wait to see if it finished. It did not! It stalled mid wash.After a call he Said he wasn't coming back because she cursed at him and in same breath warned don't u dare take me to court. NASTY BUSINESS

      A & J Appliance Repair Service

      Date: 08/10/2023

      Lets tell the ***** The customer is ***********************, her address, ************************************************ so far her friends and her daughter *************************** and *********************** have been trashing my company writing false reviews on ******** and ****** ,two of them which will be removed from ******* I have **************************** on her recording along with ***************************, saying that they are going to write bad reviews and blow up ******** . and dispute the $89.95 service call charge .It was explained in the beginning the service call is $89.95.A&J service went out there on Wednesday, August 9th at 10:45 AM The technician diagnosed the issue , The technician reset the board and told **************************** youre using too much soap because the machine was filled up with soap suds. The technician told ********************* it is any issue call us in the morning will come back AT NO CHARGE .the technician left ,the machine was running a cycle,, **************************** paid the service call $89.95 by credit card after the technician handed back the credit card , The customer became very belligerent ,NASTY, hostile .A&J appliance service will not tolerate, or will be subject to any form of abuse .She thought she was entitled for free service call ,The customer insisted A&J did nothing. All this is documented on a signed receipt. 
    • Review fromMichael B

      Date: 05/23/2023

      5 stars

      Michael B

      Date: 05/23/2023

      These guys are the real deal. Professional, impeccable customer **********************. They have been servicing my appliances for years. Washer, dryer, refrigerator....always on time, reasonable price. Not sure about these other reviews, probably people who don't know what they are talking about. Never had a single problem with them.

      A & J Appliance Repair Service

      Date: 05/24/2023

      A&J Appliance would Thank you for your response and your review greatly appreciate it. Customers tend to only write bad reviews. Thank you again and have a blessed day.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.