Business ProfileforLawn Care of Saint Johns

* This complaint is being filed in fear that Lawn Care of Saint Johns will not live up to their commitment to repair damages they made to my neighbors’ fence while servicing my yard at *** ******** ******* ** ****** ** *****  * This company was being paid $174.00 monthly for their recurring weekly service. * The company damaged my neighbor’s fence with their motorized lawn mower in August 2023. My neighbor notified me of this on 29 August 2023. (Document 1) * The company was notified of damages by me on 30 August 2023 to which they responded that they will, “fix it”. (Document 2) * After a month of no action, I put the company directly in contact with my neighbor. They told my neighbor they would fix the fence damages they made. (Document 3) * Months later, now 12 November (75 days), nothing has happened. I left a negative review of the company on ****** and sent a message directly to the company to try and get action on this damaged fence; as my neighbor is complaining to me. The company again said they would fix the fence (Document 4), but got hostile towards me and backtracked when they saw my two-star review (Document 5). * I simply want the company to repair the fence, refund the month of November 2023, and cancel my recurring service.