Business ProfileforSaint Leo University, Inc.

I submitted an appeal for my bright futures this university because I lost it while I was attending there in 2021-22 year. Before I could even submit the appeal they gave me the run around to even find the form but directing me first to osfa saying I had to appeal through them and then to a website for another states bright futures then floridas bright futures website. I knew the appeal must be done through the school because I emailed osfa and asked before I even contacted Saint ***. Saint *** told me I could not do it directly through them and I had to have osfa contact them directly for the to finally send me the form. I sent the form back along with my parents obituaries and a sap appeal letter on 1/10/23. I was told I was approved for the appeal around the 13th of January. I have been emailing osfa to ask about updates and I was first told eligibility would be reevaluated in December. But I emailed them again and was told it was never reinstated through Saint ***. I called OSFA today and was told Saint *** never sent them the approval for the appeal and I may not receive any money for the ***** year because they no longer have access unless it comes from Saint **** discretionary funds. And on top of that I cant receive my bright futures at my current school because Saint *** never did their job.