ComplaintsforMerch For All, LLC
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Complaint Details
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Initial Complaint
03/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order (12/09/22) and received a confirmation for the order (12/09/22) with the confirmation order number: "Order MFA-*****". My credit card was charged $92.50 (12/10/22).I have received no items from my order as of 03/08/23. The company has no contact information other than an email address: ********************************** I emailed the company to inquire about my ordered products and this was the automated response from the company contact email address listed on their website:Thanks for reaching out. This is an automated response to ensure that you provide any information that might be necessary for your inquiry, ready for when a support agent picks it up.If you're reaching out in regards to an existing order, please include your MFA order number, and all other pertinent information and we will get back to you with the information we have.If you're reaching out because your order hasn't been dispatched yet, we kindly ask that you allow 2-3 weeks for the production of your order. This is a busy time of year and we are doing our absolute best to get all orders out in time.If you're reaching out because you never received your order confirmation email, then we recommend checking your spam/junk folder.Thank you, and we will be with you shortly. We appreciate your business. Kind Regards,The MFA Support Team Again, I have not received any products I ordered, I have not received any communication re my order status, and I have no venue to contact the company other than the email address, even though I was charged for products + shipping on 12/10/22. I emailed the company again to inquire (03/08/23) and an waiting for a response from the company.I do not know what else to do. Thank you for any assistance you can provide.Initial Complaint
03/06/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
December 25 I allowed my 14 year old son to place an order for 3 items. One item was received and two items were delayed. We have contacted twice in the past few months. The response has been to be patient. It will soon be too hot to even wear the items ordered. The Order ********Initial Complaint
02/28/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered two articles of clothing on January 2, 2023 for a total of $107.50 On 1/25/23 I sent an email asking for an update. They indicated that they were switching warehouses and would send the order out this week of next. On 2/19/23 I emailed and asked for another update. On 2/24/23 they replied that they would get it out soon.Customer response
03/02/2023
I wanted to let you know that I also filed a case with PayPal (what I used to pay for the merchandise) and Merch For All just issued me a refund.
Initial Complaint
01/26/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered two items from this website on 12/4/2022. Shipping was promised within 2 weeks. To date, I have received no products. I have emailed the company twice. Both times the company sent an auto-reply saying they are very busy but working on my order. The sent a third email 1/24/2023 requesting a refund to which I have not received a reply. I sent another email this morning asking for a refund - again with no reply.Initial Complaint
01/06/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On December 20th I purchased a hoodie paid $54.99 this company took my money out of my account and never sent the product I have reach out to the email on their site and have left messages but I have not heard back from them at all! ??Initial Complaint
12/21/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a sweatshirt for my son on 11/22/22 and it is now 12/21/22 and they keep giving me a run around. Over a month for a simple sweatshirt that has been in production for over 4 weeks makes no sense . I want my money back and order canceled . Im beyond fed upInitial Complaint
10/02/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered a blanket from "merch for all" and I was charged for it but the order never went through i just want my 60$ back or my blanket to show upInitial Complaint
09/02/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
September 1 2021 at 331 pm there was a charge of 106.95 on my debit card from merch for all. I have never heard if them. They hacked my account
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Customer Complaints Summary
8 total complaints in the last 3 years.
0 complaints closed in the last 12 months.