6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jenny S.
1 star03/11/2023
Same boat as everyone else. Ordered a hoodie for my son for Christmas the first week of December. The listing stated 2-3 week delivery so I knew it may not come in time, but there was a chance. It's March 11th... still no hoodie. I've sent numerous emails, was told they were backed up because of amount of orders and then that they switched warehouses and my order should ship soon. That was a month ago and still nothing. Sent another follow-up and received no response. Wish I had seen all these reviews prior to placing my order.Review from Carol D
1 star03/06/2023
its been 6 weeks and i still have not received my order. I get same reply moving to a new warehouse and order should be going out soon. I am hoping to get the merchandise before my grandson grows out of it. Not sure I will have much luck getting a refund either. I am not impressed. **************Review from Daniel P
1 star01/25/2023
I placed an order in December for two hoodies that I have not received. I contacted them three times through email. They answer back stating that they are backed up on orders and they are doing their best to get orders out. They have told me this all three times. Buyers beware Do Not Buy from this company!Review from Deborah I
1 star11/03/2022
Negative stars. I"'m the same as all the other complaints. Ordered a hat/socks. No communication past the "thanks for your order." I emailed asking for update. Got auto reply, "we're working on it." I called my credit card company to dispute charge. SCAM INDEED. Should've known better. Now I do and hopefully you do too. DO NOT ORDER FROM HERE.Review from Mark L
1 star08/23/2022
Buyer Beware! Do NOT order from this company if you hope to get what you ordered within several months. They are a mess. NEVER order a gift as you will literally need to order it 6 months in advance. And if you have a problem with the order? They have NO functional return/exchange system for when they make a mistake.Review from Cassie K
1 star01/31/2022
I ordered a top for my son for christmas with the intention to see if the size was good I'd order another on time for christmas. It took a few weeks and when it finally was marked "arrived" on online tracking I checked immediately and there was nothing. They admitted they delivered it to wrong place but did nothing about it for 3 weeks and kept telling me they will see what they can do and there is no insurance on the parcel from the place I bought the item. Mean while I contacted merch for all and he didn't assist in any way with the matter, he said in the future he will continue to use the same company and didn't even offer to send a new one. I was reimbursed from the shipping company a month later and my son missed out on his Christmas present. I don't feel like customer satisfaction is at all in the interest of Reece (support for all) No pride in the business.
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