Business ProfileforRockstar Powersports St. Pete

To whom it may concern, on 11/12/2022 I purchased a recreational vehicle from Rockstar Powersports of *********** (formerly - Barney's Motorcycle and Marine) for $22,000. The unit was a 2022 Sea Doo RXT X 300. After owning the unit for 8 months, on 8/27/2023 it broke down on me in the middle of the ************* and submerged in the water within seconds. On 8/29/2023 I took it to the dealer to have it checked out. I was informed the unit had a manufacturer defect which caused the unit to break down and sink. I received the unit back from the dealer on 11/07/23. That same weekend 11/11/2023 I decided to take it out for a run in the **************. After a couple hours of riding, the unit broke down again with me being close to (10) miles off shore. At that moment I called the dealer and informed them that the unit broke down again and that I am stranded in the middle of **************. In response, I was told that they had no way of getting me help and basically told me that I was on my own. There after I contacted my friend to come and help me get my jet ski back to the ramp. The same day 11/11/2023 I took it to the dealer and dropped it off with them to have a look at what happened this time around. On 11/16/23 I called the dealer to check on the status. I was told that the engine had failed and that it would take a few weeks to get it fixed. Since then, 9 months have passed and counting. All these issues happened to me within 12 months of manufacturing warranty. The dealer still has possession of my ski and trailer. It's been over 9 months and it's still not fixed with a bunch of false hopes and lies over and over again with dismissive behavior and attitude. I even talked to their GM, ******, and was told that I would reach back out to you regarding these issues but she never did.In the sea-doo owner's manual warranty responsibilities, it states that "The warranty repairs will be completed in a reasonable amount of time, not to exceed 30 days."