Business ProfileforMullet's Sales, Inc.

My Husband and I purchased a New GE Washing Machine and GE Dryer along with other Appliances from Mullets Appliances in ************. We remodeled our Condo in ** and when it was finished we had our new Washing Machine and Dryer installed. Since we had it installed Our first problem was with the Washing Machine when I put my Laundry in and started the cycle the machine would shut off and the door would not open to get my laundry out. I called Mullets they scheduled their Service Man to come over. He said he thought it was a panel so they put in a new one. Again I put my laundry in and the same thing happened the door would not open so they sent over the same Service Man who scratched his head. He played with the door and told me it works after we played with turned off and on my fuse box. and banging on the Machine door Again it did not work. Called Again He said maybe it needs a new door and he said you are now off your Warranty so you have to pay for it. We told him this has been an ongoing problem since we bought the machine and haven't been able to use it. I am using the washing machines at the end of the hall of our Condo when I have a brand new Machine that doesn't work. I called the Manager at Mullets he said I will see if I can get you an extended Warranty from GE he said I will let you know. I never heard from him but heard from their Service *************** to schedule putting the new door in we asked have they extended Warranty she said I don't know I will check and we never heard back from them. I called GE Appliances Direct and talked to a Representative today and told her the problem and she transferred me to a representative and gave me their ************ phone number. I have been holding for almost a hour. We think we have a Lemon Washing Machine and would like a full refund, or Exchange. *********************. SERIAL # ******* We are hoping you can help us out with this ongoing problem. Thank you