Business ProfileforAqua Supercenter
Current Alerts For This Business
BBB has received a pattern of complaints concerning non delivery of products. Consumers report that they are not receiving items they have purchased from this company. They are unable to get refunds.
The business address is not a commercial location for the business. The business website lists the address as its headquarters.
The business website, aquasupercenter.com, was created 7/1/2005 and was recently updated on 2/5/2020. There is no identifiable ownership of the website.
CEO of this business also claims to be CEO of WaterClubUSA.com (Water Club Pool Store) with 2 retail store locations in Sarasota. FL. The Water Club of America, Inc.
In September 2020 and again in December 2022, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints. BBB has not received a response to date.
Effective December 2022, mail is being returned from this business as undeliverable.
CEO Facebook page states this business is now offering Pool Cleaning services which required State Contractor license, no such license has been found.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 1680 Fruitville Rd STE 515, Sarasota, FL 34236-8511
- BBB File Opened:
- 7/26/2019
- Years in Business:
- 6
- Business Started:
- 9/15/2017
- Business Incorporated:
- 9/15/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Ecom Companies, LLC
- Business Management
- Mr. Todd Pasiet, Member
- Mr. Chris Smith, CEO
- Ms. Jenny Ramirez, Director of Operations
- Mr. Rob J., Controller
- Contact Information
Principal
- Mr. Chris Smith, CEO
Customer Contact
- Mr. Todd Pasiet, Member
- Mr. Chris Smith, CEO
- Ms. Jenny Ramirez, Director of Operations
- Mr. Rob J., Controller
- Ms. Kelly T., Customer Relations Specialist
- Additional Contact Information
Phone Numbers
- (941) 404-7898Other Phone
- (941) 404-7898
Customer Complaints
17 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/10/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Larry W
12/22/2022
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