Electrician
Electrical Unlimited ServiceThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
03/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
I called electrical Unlimited over to change a 220V plug to a 110V. He was here one hour and charged me $275.00. While he was here I told him about a plug in the ** Bath that only worked part time. It might work for 30min then would stop for 3 hrs and then work again. He did not have the time that day so he came over the next day and spent 1 hr. & 15 min. And said everything was OK-he also checked other outlets that I did not ask him to to and replaced them. The bill was $440.00. He no more than left and the plug in the * bath was NOT working. I called them and for $250.00 and hour he **uld fix it. I would not re**mmend or even **nsider using this *** again. Also I just hired a licensed electrician and he fixed it for$125.00 . Obviously electrical unlimited does not know what they are doing - *aybe they need more schooling. They owe me a refund. Perhaps they are just some fly by night ** that just takes advantage of senior citizens.Business response
03/08/2024
***********************, Im sorry this client never contacted our office to say she wasnt satisfied. A simple call to our company could have resolved the complaint.Customer response
03/11/2024
***** responded by saying a simple call to our co. Could have resolved this complaint. That is not true. When I called her to tell her the plug was not working she said she was going to send the same person out to check it out. I told her not to and to send someone else because that fellow could not go up in my attic. She hung up on me and sent the same person over. I am sorry to say this but that person was obese and could not get up in my attic and that is when he told me it would cost me $250.00 an hour to come back and fix it. Obviously they were going to send someone else .Customer response
03/13/2024
Date Sent: 3/11/2024 10:04:28 AM
***** responded by saying a simple call to our co. Could have resolved this complaint. That is not true. When I called her to tell her the plug was not working she said she was going to send the same person out to check it out. I told her not to and to send someone else because that fellow could not go up in my attic. She hung up on me and sent the same person over. I am sorry to say this but that person was obese and could not get up in my attic and that is when he told me it would cost me $250.00 an hour to come back and fix it. Obviously they were going to send someone else
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.