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Customer ReviewsforSeacoast Banking Corporation of Florida
18 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from David M
1 star08/02/2024
They charge 2% to cash checks. That's extortion. Horrific bank.Seacoast Banking Corporation of Florida Response
08/12/2024
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We thank you for taking the time to share your review regarding your recent experiences with Seacoast Bank. Seacoast Bank values your banking relationship and is saddened to hear that your recent experience did not meet your expectations. We encourage you to visit one of our branch locations or reach out to our *********************** so that we may better understand your concerns and attempt to provide an acceptable solution. Seacoast Bank thanks you for your understanding and for bringing this situation to our attention.
Review from Andrew R
1 star07/18/2024
I have been dealing with nothing but nonsense since February of the prior year when seacoast purchased my bank drum and community Bank for the last two months, I havent been able to make any purchases or pay any bills online through my bank or with my credit card or debit card through seacoast But theyve managed to sell my information or give my information to people all across the ************* who have continuously tried to use it but they keep saying they dont know how theyre getting my bank banking information. I am still in possession of all my cards no one has ever had my cards. I still have the cards even the ones they canceled which people and other states are frequently trying to use so I wonder who is actually selling and giving my information away seacoast because prior bank ******** I never had these problems, but as it stands, I cant even make monthly payments to my mortgage on my truck to my credit cards or any place else for the problems through SeacoastBank and Im still waiting for , a solution or a resolution it has cost me at least $1000 through late payments having to redo my LLC or redoing the insurance for my LLC because of late payments or payments refused by SeacoastBank even though I am the owner of my bank account and they seem to have the problem with letting me use money in my bank account to pay my own bills. I am quite tired of the situation and the problems or the lack of care from SeacoastBank or the fact that they are literally costing me money because they cant even protect my account or my money. Ive pulled all my money from both my accounts, both my business and my checking account because they keep blocking the account down which means I dont have access to money in my account unless I keep it all pulled out and cash on hand and then I just need other people to use their bank account and me to give them money to pay my bills, which is the most ridiculous thing Ive ever had to deal with in my life , your SeacoastBankSeacoast Banking Corporation of Florida Response
07/29/2024
Seacoast Bank values your business and appreciates your time to provide valuable feedback. As part of our on-going commitment to providing an excellent customer service experience, we require escalation of reviews for more granular due diligence. We have conducted a review of your situation and have completed a more thorough response, which was sent to you directly with the Banks Privacy policy attached.
Seacoast Bank would like to express our sincere empathy for the unfortunate experience you encountered. Our research indicates the Bank proactively acted to protect your accounts from being compromised and accessed by an unauthorized third party. Our banking center staff explained that when the Bank identifies unauthorized devices are attempting to compromise customer accounts online, we act quickly to protect customer accounts. We block the accounts and ask the customer to setup new accounts to safeguard their funds. With direction from our customers, we can authorize legitimate transactions to be paid during this transition process. We are pleased these quick actions prevented fraud losses.
Rest assured; the privacy of customers information is paramount at **********************. As disclosed in our Privacy policy that was provided to you, the Bank does not share our customers non-public personal information with any non-affiliated third parties. On the contrary, the Bank strives to protect your personal information from unauthorized access, with security measures that comply with all federal and state laws. We invite you to reach out to our banking center or customer service staff if we can answer any other questions.Review from Renee F
1 star07/17/2024
Horrible bank. Overdraft fees and return fees will be put on your account just for them to get money. This bank has really been ridiculously horrible since it was changed from ******** bank. They tell you one thing and it changes later on.Seacoast Banking Corporation of Florida Response
07/26/2024
Seacoast Bank responded to the customer on 07/26/24. The customer response included monetary relief. Seacoast Bank considers this matter resolved and the review closed.Seacoast Banking Corporation of Florida Response
07/26/2024
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We thank you for taking the time to share your review regarding your recent experiences with Seacoast Bank. Seacoast Bank values your banking relationship and is saddened to hear that your recent experience did not meet your expectations. After careful review, a Seacoast Bank associate will be personally reaching out to you to further discuss the fees your incurred and options that *** help reduce or eliminate future overdraft and return item fees. Seacoast Bank thanks you for your understanding and for bringing this situation to our attention.
Review from ROBERT L
5 stars06/29/2024
Seacoast Bank is a great bank to do business with, I have been a member since 2014 and have no issuesquick customer service. I love how this bank blocks companies that sometimes try to put a hold (fees) of $75-$100 on your card when you use it at the gas pump. Also, they don't allow excessive ATM fees if you use a non-Seacoast Bank ATM.Thank you,******Review from Tara C
1 star04/02/2024
Do not use this bank for a mortgage. I applying for a mortgage with this bank and was told I would be given a pre-approval letter after my credit was run. The loan officer also gave a me a list out of all fees and said there would be no points to receive a mortgage rate of 6.8%. Now that I made an offer on a property and need a pre-approval letter they said they can only provide me a pre-qual letter. They also said I would now have to pay points and the interest rate is higher than 8%. The rate on their website for today is listed as 6.8%. They also claim to have lost all my paperwork with my private bank account information and social security information and tax details. They could not explain what happened to the information. They also could not explain why they are changing their tune about fees now. Do not use this bank!Review from Sunit S
1 star11/02/2023
There's a reason it is not BBB accredited. Business owner here with multiple accounts created with ************ that changed to Seacoast when they got bought. Completely different bank now and predatory. They are clearly failing as they should. Take your money elsewhere.Review from Vivian T
5 stars09/27/2023
*************************** at SeacoastBank bank in ****** is wonderful, she always calls me by name and makes me feel welcome.She also ask if there is anything else she can do for me.Review from Sheila W
5 stars08/01/2023
07/31/2023 My dad had an account with ********************** at the ********** branch. I was on his account as he was elderly. When he passed, I had to make several calls to try and make sure everything was taken care of in order to close the account. Everyone I spoke with at this location was extremely kind, compassionate, caring and went out of their way to help me and make it as easy as possible. Words are not enough to express how grateful I am for their eagerness to help me during this sad time. I would highly recommend this Seacoast branch in ********** for your banking needs. ******************Review from Linda S
1 star07/07/2023
If it would let me, I wouldnt give them any stars! Seacoast Bank ruined my life and ruined my credit! I had been a customer since ****. Every thing went bad from **** on. You pay your bills and know the money is there to cover them , but Seacoast holds on to all of them till the weekend and they pay the smallest one to the largest one, regardless of the day you actually paid the bill. Then they start charging overdraft fees. They would charge me no less then 5 overdrafts per week, making me have to rely on pay here loans. Then I couldnt pay those loans and got further in debt! I finally switched three years ago to another bank. Seacoast still hounds me to pay the overdraft charges. I found out that banks are only supposed to charge only 3 overdrafts per month. If I still had all my statements, I would *** them!! They owe me thousands of dollars! This bank should be investigated.Review from Judy T
1 star05/26/2023
5-26-23 In my opinion this bank is not trustworthy. I've had two accounts there about 7 years, a home equity line of credit and a checking. My experience with the loan department has been extremely problematic. The loan department recently charged me over $6,000 for force-placed wind-only insurance from 2021-a year and a half ago! They did not give me advance notice as evidenced by my 2021 1098 from them-there was no mention of escrow due! Try fighting a bank to get your money back-it's not fun! Plus the last two months I've made on-time payments and both times they've charged me a late fee of $31. Then you have to spend your time calling or writing in to get it reversed and how many people don't have the time or miss it? It all adds up in the bank's favor because they have the resources to wear the little guy down. A fee here, another one there...and so it goes. This bank is not trustworthy in my opinion.
Customer Review Rating
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