Customer ReviewsforSeacoast Banking Corporation of Florida

They charge 2% to cash checks. That's extortion. Horrific bank.

I have been dealing with nothing but nonsense since February of the prior year when seacoast purchased my bank drum and community Bank for the last two months, I havent been able to make any purchases or pay any bills online through my bank or with my credit card or debit card through seacoast But theyve managed to sell my information or give my information to people all across the ************* who have continuously tried to use it but they keep saying they dont know how theyre getting my bank banking information. I am still in possession of all my cards no one has ever had my cards. I still have the cards even the ones they canceled which people and other states are frequently trying to use so I wonder who is actually selling and giving my information away seacoast because prior bank ******** I never had these problems, but as it stands, I cant even make monthly payments to my mortgage on my truck to my credit cards or any place else for the problems through SeacoastBank and Im still waiting for , a solution or a resolution it has cost me at least $1000 through late payments having to redo my LLC or redoing the insurance for my LLC because of late payments or payments refused by SeacoastBank even though I am the owner of my bank account and they seem to have the problem with letting me use money in my bank account to pay my own bills. I am quite tired of the situation and the problems or the lack of care from SeacoastBank or the fact that they are literally costing me money because they cant even protect my account or my money. Ive pulled all my money from both my accounts, both my business and my checking account because they keep blocking the account down which means I dont have access to money in my account unless I keep it all pulled out and cash on hand and then I just need other people to use their bank account and me to give them money to pay my bills, which is the most ridiculous thing Ive ever had to deal with in my life , your SeacoastBank

Seacoast Bank values your business and appreciates your time to provide valuable feedback. As part of our on-going commitment to providing an excellent customer service experience, we require escalation of reviews for more granular due diligence.  We have conducted a review of your situation and have completed a more thorough response, which was sent to you directly with the Banks Privacy policy attached. 
Seacoast Bank would like to express our sincere empathy for the unfortunate experience you encountered.  Our research indicates the Bank proactively acted to protect your accounts from being compromised and accessed by an unauthorized third party.  Our banking center staff explained that when the Bank identifies unauthorized devices are attempting to compromise customer accounts online, we act quickly to protect customer accounts.  We block the accounts and ask the customer to setup new accounts to safeguard their funds.  With direction from our customers, we can authorize legitimate transactions to be paid during this transition process.  We are pleased these quick actions prevented fraud losses. 
Rest assured; the privacy of customers information is paramount at **********************.  As disclosed in our Privacy policy that was provided to you, the Bank does not share our customers non-public personal information with any non-affiliated third parties.  On the contrary, the Bank strives to protect your personal information from unauthorized access, with security measures that comply with all federal and state laws.  We invite you to reach out to our banking center or customer service staff if we can answer any other questions.

Horrible bank. Overdraft fees and return fees will be put on your account just for them to get money. This bank has really been ridiculously horrible since it was changed from ******** bank. They tell you one thing and it changes later on.

Seacoast Bank responded to the customer on 07/26/24. The customer response included monetary relief. Seacoast Bank considers this matter resolved and the review closed.