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Find a Location

Bellefit, Inc. has 1 locations, listed below.

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    Business ProfileforBellefit, Inc.

    Girdles
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.45/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/28/2020

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bellefit is an American apparel manufacturer and ecommerce store that provides high-quality women's postpartum girdles, corsets, waist trainers, shaper leggings, shapewear and intimates.

    Products & Services

    Postpartum girdles, Waist trainers, Shaper Leggings, Shapewear & Intimates

    Business Details

    Location of This Business
    1379 Shotgun Rd, Sunrise, FL 33326-1981
    BBB File Opened:
    9/25/2015
    Years in Business:
    16
    Business Started:
    7/10/2008
    Business Incorporated:
    7/10/2008
    Accredited Since:
    4/28/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mrs. Cynthia Suarez, Vice President
    • Mr. Andy Suarez, Director
    Contact Information

    Principal

    • Mr. Victor Alfonso Suarez, President

    Customer Contact

    • Mr. Victor Alfonso Suarez, President
    • Customer Service Department, Company Contact
    • Mrs. Cynthia Suarez, Vice President
    • Mr. Andy Suarez, Director

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    On 5/31/2024, I ordered a Bellefit Cheekster Corset - Large. They charged me $71.10 for this postpartum girdle corset and have written on their site that they accept returns within 30 days of purchase. I immediately saw the product and knew that it would be too large for me, so I sent a request for a return. Once I received the return order, I dropped it off at my local post office to be mailed to them for my money back. I knew I would get my refund, as this had never been worn by me. Tags were still attached and it was good to go. I sent it back on 6/13/2024. Almost a month passes and Im wondering why I havent gotten my money back. Low and behold, I find they sent me the same size corset in the mail on July 1, 2024. To my surprise, it is a new corset in a package. I get an email from them telling me that the panel had been soiled or stained. I wrote them to say that is incorrect, as I had not worn it - not even to try it on. They responded with the same thing and told me they have health regulations, which is a complete scam! I read reviews on their site and this seems to be quite a scheme on their part because tons and tons of women have been complaining about not being able to reach these people for a return. I saw reviews stating the exact situation I am in now. Like me, these women are trying to heal after traumatizing c-section surgeries and they arent getting their money back to try out something new nor are they getting an exchange for a new size! Bellefit just responds with sarcasm. I find it unbelievable and this company should pay what they owe back to people who have sent a completely clean product back to them. The photos they sent me of my soiled or stained purchase were completely insane. The product had no stain whatsoever- not even in the photos they took themselves. I feel scammed out of my money and I want it back plus the amount I sent to actually return the product, which was $8 in shipping and the cost to package the item.
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Erica D

    1 star

    06/27/2024

    If you are a first time mom, trust me: DO NOT buy from Bellefit. Get a Belly Band instead. They have far better products and are easier to work with. I bought the zippered Bellefit girdle to prepare for post partum. I was truly SHOCKED by how small the garment was. Prior to pregnancy, I was a US size 4 and 120 lbs. I followed the sizing guide on the website and ordered a Large to ensure it would fit. The garment I received didnt even come up over my thighs. The sizing is insane and it looked like it was made for a doll.Additionally, Bellefit claimed that the garment was stained and they would not accept my return. Im extremely confused by this, because the garment was in perfect condition when I sent it back in the mail... I had it out of the package for 5 minutes to try on once in my home.They are now sending me back the tiny girdle (which I will not be able to use) and refuse to provide a refund. This is one of the worst customer service experiences Ive ever had, and I deeply regret purchasing from Bellefit. I wish I could put this wasted money towards something for my baby instead. Im convinced they will find a way to make sure you cant return your product, regardless of the situation. Seriously, save yourself the headache and go with a Belly Band.

    Bellefit, Inc. Response

    06/28/2024

    Dear *****,

    We apologize for the inconvenience you experienced with our product and our return process. Your feedback is very important to us, and were sorry to hear that our girdle did not meet your expectations.
    Regarding the sizing issue, we strive to provide accurate sizing guides to ensure a proper fit for all our customers. We regret that the girdle you received did not fit as anticipated. Bellefit allows returns and exchanges when sizing expectations are not met or for any other valid reason. However, we have strict hygiene policies in place to ensure the safety and satisfaction of all our customers. Unfortunately, the returned girdle was found with stains on the front panel, which rendered it ineligible for a refund according to our return policy.
    Thank you for your understanding.

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