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Business Profile

Furniture Stores

CITY Furniture, Inc.

Headquarters

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850 Customer Reviews

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  • Review from Sebastian A

    5 stars

    02/28/2025

    ******* ***** was great! Top notch service. Very professional and quick.
  • Review from Mary H

    5 stars

    02/26/2025

    We were very satisfied with the City/ Ashley Furniture store! The salesman, *** was excellent! Not pushy, but very well informed about items we wanted! Knew what we wanted , and matched us with the best furniture, price wise , color, etc! We were looking for sofa, loveseat and chair, all with recliners, and electric mechanisms! The delivery was flawless, both gentleman were very quick, but well trained! They took all trash, and our furniture was ready to be used! Thank you for such a wonderful experience!

    CITY Furniture, Inc. Response

    02/28/2025

    We are thrilled that you are satisfied with our services, your feedback is greatly appreciated. 
    We hope to be of help again soon!
  • Review from Julie J

    5 stars

    02/25/2025

    From the very beginning with our sales associate to the delivery people everything was great. Knowledgeable, efficient and friendly. The best part is it was only 2 weeks and I had my new chair.
  • Review from Diane M

    5 stars

    02/25/2025

    Very helpful, professional and great delivery, respectful of property and on time. Delivery individual went above and beyond. Thank you!
  • Review from Dan R

    5 stars

    02/21/2025

    City Furniture really has some incredible delivery guys!!***** ******** and Wilterlando **** just delivered a 350 lb cabinet to a second floor, up some very steep stairs, and around an impossible landing! Another crew saw the stairs and said it was impossiblebut ***** and Wilterlando made it happen!!!Thanks guys and thanks City Furniture!!

    CITY Furniture, Inc. Response

    02/25/2025

    Hi ***,

    Thank you for taking the time to share your experience with our delivery team. Your positive review means a lot to us and encourages us to continue providing the best possible customer service. We are glad to have met your expectations and look forward to serving you again in the future. Thanks again!

  • Review from Veronica R

    5 stars

    02/20/2025

    Karim did an amazing job! He and his partner put everything in and took everything out in under 30 minutes. They were very friendly and even informed me about part of my purchase that wouldnt fit so I could make sure to return it.

    CITY Furniture, Inc. Response

    02/24/2025

    Hi ********,

      Thanks for your wonderful feedback! We're thrilled to hear that ***** and his partner provided such efficient and friendly service. Well be sure to pass along your kind words to the team. Thank you for choosing City Furniture!  

  • Review from Rodney P

    1 star

    02/19/2025

    City furniture sent a damaged love seat and set a date to replace and 1 hour before delivery texted and said not available and set a date on there own without letting me know a month from now and the manager basically has send take or leave it very bad customer service and bad business practices

    CITY Furniture, Inc. Response

    02/20/2025

    Thank you for bringing this experience to our attention. Please accept our sincerest apologies for any disappointment and inconvenience you have experienced.
    We show that your furniture is currently on backorder. Our team is aware of the delays from the vendor and understands the inconvenience this may cause. Please know that we are closely monitoring the situation, and we will contact you with updates as soon as your furniture arrives at our warehouse and is ready for delivery.
    If you prefer not to wait for the backordered item, we can offer you the option to reselect an alternative piece. Please let us know how you'd like to proceed, and wed be happy to assist you further.

    Please feel free to contact us via email at: **************************************** or call our *************************** at ************.

  • Review from Jean A

    5 stars

    02/18/2025

    Great Job on delivery they were extremely professional. My salesperson **** Fishers was great also, I drove him nuts but he did'nt mind. Thanks for a great experience. **** *.

    CITY Furniture, Inc. Response

    02/19/2025

    We are pleased to hear that you had a great experience with the delivery team and your sales *** ****. 

    I'm pretty sure he did not mind at all :)!

    Hope you are enjoying your new furniture, and looking forward to serving you again soon!

  • Review from LINDA L

    5 stars

    02/16/2025

    Great furniture. The delivery team kept me updated on when they would be arriving. The were very polite and efficient. They made sure everything was where I wanted it and that I was completely satisfied before they left.

    CITY Furniture, Inc. Response

    02/19/2025

    Hi *****, Thank you for your positive feedback! We're dedicated to great customer service and appreciate your continued business. Thanks for sharing your thoughts with us.
  • Review from Rhonda P

    5 stars

    02/15/2025

    The delivery guys were terrific and I'm very happy with the e change.All good!

    CITY Furniture, Inc. Response

    02/17/2025

    We are happy to hear that you had a great experience wiht your Delivery.
    Thank you for your positive feedback! We're dedicated to great customer service and appreciate your continued business.

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