Reviews

This profile includes reviews for CITY Furniture, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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CITY Furniture, Inc. has 38 locations, listed below.

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  CITY Furniture, Inc.

  6701 Hiatus Rd Tamarac, FL 33321-6406

  
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  CITY Furniture, Inc.

  2121 Palm Beach Lakes Blvd West Palm Beach, FL 33409-6601

  
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  CITY Furniture, Inc.

  5250 W 20th Ave Hialeah, FL 33016-2004

  
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  CITY Furniture, Inc.

  2671 NW Federal Hwy Stuart, FL 34994-9317

  
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  CITY Furniture, Inc.

  1070 Bichara Blvd Lady Lake, FL 32159

Review Details

• Review fromRobert C

  Date: 05/10/2025

  5 stars
  ******* and ***** were excellent with the delivery. They were very professional. Excellent service. I appreciate their taking their time with us to make sure everything was working properly.

• Review fromP J

  Date: 05/10/2025

  5 stars
  ******** and his team was great . Set was quick and easy . Very professional and friendly.

• Review fromAmanda D

  Date: 05/10/2025

  5 stars
  Edson, Carrey, ****** were absolutely wonderful. Fast delivery, fast set up and extremely professional. Above and beyond.

• Review fromJhansi J

  Date: 05/10/2025

  5 stars
  ******, ***** and ***** we're awesome. They delivered my furniture in a safe and efficient way. The assembly was done quickly. I would definitely buy from City Furniture again!

• Review fromILIANA P

  Date: 05/10/2025

  5 stars
  ******* and ***** were amazing. They are very professional and brought in our large delivery extremely quickly and with a great attitude and friendly demeanor. I would give them 5 stars every time.

• Review fromNorm A

  Date: 05/09/2025

  5 stars
  ***** was an amazing delivery guy. It wouldve taken three or four guys typically to do what he did single-handed. He lifted the couch up and he might lifted it over his head. Im not sure but this guy was amazing and very youll be very lucky if you get him to deliver your job

• Review fromJulie G

  Date: 05/09/2025

  1 star

  Julie G

  Date: 05/09/2025

  
  Horrible recent experience. Details posted on Facebook to explain. I wish google gave me enough words to add it here. Important to share the breaks in workflow, customer service and processes with anyone who wishes to read these reviews so they can be aware of what they are getting into. So frustrating, dissatisfying and disappointing; especially being a long time city furniture consumer- buying furniture shouldn’t be such a hassle! Get it together city. - to the world- just be cautious and aware of the steps after you leave the sales room. Sales on point but the delivery process, the drivers (communication and reliability - NONEXISTENT) - be aware of the back end steps in receiving your items, and just pray you don’t have to setup a professional cleaning or tech to come back out upon delivery to fix or clean your dirty items that JUST arrived- because they will make you jump through hoops to have what they promised laid out and executed. - still waiting for a tech to come out to fix the issues we had upon delivery, extremely dissatisfied, frustrated and pissed. I don’t think it’s too much to ask to have proper customer service and care from these cleaning technicians to actually answer, show up and respond to the proper processes and workflows set. Unbelievable. Delivery team should ensure proper care is taken when handling a customers brand new purchases and not get dirty fingerprints on your new chairs, dent in your chairs. Everything should be inspected in detail before delivering to a customer- I just feel like no care was given to any of it and to not even respond to a scheduled service?! What kind of care is this!!!!!
  
  

  CITY Furniture, Inc.

  Date: 05/11/2025

  Hi *****,

      Were truly sorry to hear about your recent experience and appreciate you taking the time to share your concerns. This is not the level of service we strive to provide, especially to a valued, long-time customer  We understand your frustration and are actively working to address the issues you've raised. Our team will follow up after your upcoming delivery to ensure everything is resolved to your satisfaction.

• Review fromEdna L

  Date: 05/09/2025

  5 stars

  Edna L

  Date: 05/09/2025

  Max and Sean did an excellent job with the delivery. Very professional and efficient. Made my experience amazing
  

  CITY Furniture, Inc.

  Date: 05/11/2025

  Hi ****,

  We are thrilled that you had a positive experience with your delivery. Your review helps us to know that we are on the right track in delivering the best customer experience possible.Thanks again!

• Review fromEva V

  Date: 05/09/2025

  5 stars

  Eva V

  Date: 05/09/2025

  
  Matthew and Sean did excellent on their delivery of the recliner!
  
  

  CITY Furniture, Inc.

  Date: 05/11/2025

  Hi ***,

    Thank you so much for your kind words! We're thrilled to hear that ******* and **** provided excellent delivery service. We'll be sure to pass along your compliments to them. Enjoy your new recliner!  

• Review fromNanette P

  Date: 05/09/2025

  5 stars
  Had an outstanding experience with Citi Furniture overall. The sales experience at the office in the ******** location was excellent. The delivery confirmation in the morning of the delivery was very helpful. And the technicians who delivered the furniture were courteous, professional, caring, and wanted to make sure that there were no conflicts or misunderstandings.