Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies
on BBB websites to remember your preferences, improve website performance and enhance user experience, and
to recommend content we believe will be most relevant to you. Most cookies collect anonymous information
such as how users arrive at and use the website. Some cookies are necessary to allow the website to
function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary Cookies must always be enabled

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Air Duct Cleaning

Air Duct Now

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Duct Cleaning.

Reviews

This profile includes reviews for Air Duct Now's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Air Duct Now has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.05/5 stars

    Average of 19 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAllen B

      Date: 04/25/2025

      1 star
      Terrible customer service they should be shutdown. ** is a liar and it's just bad. Report the number as a scam because that's what this company is.
    • Review fromLydia G

      Date: 02/23/2025

      1 star
      I feel so dumb, and scammed. Id already completed the transaction for the $500 3 year warranty with service every 6 months when I realized I hadnt seen or signed any of the warranty contract paperwork yet. So I just had my air ducts cleaned for $535. ** was very nice and I didnt suspect anything y til I heard his supervisor **** laugh over the phone when he asked him to send him a copy of the warranty to my email. DO NOT USE this company unless you want to feel like a complete idiot afterwards. Ive called the bank and police department just to make myself feel better, but since I paid with ***** the transaction had already posted.
    • Review fromMaria R

      Date: 02/10/2025

      1 star
      this company is a scam very shady. DO NOT USE AIR DUCT NOW THIS IS A SCAM THEY SEND TWO GUYS SUPPOSEDLY FROM ****** THEY SAID I HAD A BLOCKAGE THEY NEVER GAVE THE PICTURES TOLD ME THAT IT WAS $600.00 INSTEAD OF $79.00 THEY NEVER GAVE ME THE PICTURES ON TOP OF IT THEY WANT IT CASH. I PUT IT ON MY CREDIT CARD THEY END UP CHARGING $695.50 AND THE ***** TO CHARGE ME A ***** SERVICE FEE WHEN I CALLED NOBODY ANSWERED THE PHONE. DO NOT FALL FOR THIS SCAM.
    • Review fromLuis C

      Date: 01/31/2025

      1 star
      This company has very shady business practices and try to take advantage of their customers. They charged us $300 for a Dryer Vent cleaning...very basic
    • Review fromTina L

      Date: 01/22/2025

      1 star
      Their technicians speak little to no English and have no HVAC licenses required by NJ. We need to present their license to get rental inspection certification. They operate illegally in **.
    • Review fromDavid P

      Date: 01/07/2025

      1 star
      These two individuals from this company had no integrity whatsoever, started on the cost bump up as soon as they pulled out the dryer, 7% surcharge for credit card payment, argumentative, no concern for cleanliness I called the company and the woman that answered the phone listened to my complaint and responded with the same line that she used on previous commentorson this platform I will talk to the manager ***** this company
    • Review fromBillie J

      Date: 12/12/2024

      1 star
      I called them to clean my dryer vent and they quoted $79.00. The came out and cleaned vent and patched sealed and charged me $1820.07. And wanted to come in and wash they're hands and tracked cat feces all through the house to the kitchen sink and got it all all over my cream colored kitchen rugs. I had to cut it out of the rugs. That was on 11/10/2024. I called them 12/09 to advise that the service men had not secured the vent in the rear of the dryer and the vent had blown out of the hole in the back of the dryer. The lady I spoke with stated she would have the manager to return my called which I never received. I am 71 years old and I am not strong enough to man handle the dryer to get out far enough to get behind it to dry to repair. My daughter came over and pulled it out an secured the vent hose to the dryer and she noticed air was escaping from the house and taped it up with duct tape. And Air Duct Now charged me $1.00 for a 10 year a warranty. There us no way I would ever let them back in my home. So I guess they just laughed their way all the way to the bank. I did noticed they have changed their name to First 1. Please do not let this company come to your home.


    • Review fromJud M.

      Date: 08/15/2024

      1 star
      Dishonest Business Practice, DO NOT USE AIR DUCT NOW for services. Their website is deceitful and the reviews on there do not match their tech performances. Watch out for sudden increase in original quoted price, as well as false claim that you have mold or need some sort of UV light system. If you decide to use this company, make sure you stay with them the entire time and ensure they actually perform the work you paid them to do. I've checked the air duct and dryer vent after the tech left and it was fitly/dirty, he did not clean and sanitized anything and threatening me to pay him upfront and made some other threatening remarks with false mold claim. Air Duct Now or whatever name they call themselves should not be in business. Sadly, the Better Business Bureau does nothing about companies like this, so they will continue to exist.
    • Review fromJennifer B

      Date: 08/09/2024

      1 star
      I saw the ad online for $79 basic dryer vent cleaning and scheduled an appointment. Two guys showed up and quoted us for $179 for each dryer (we have 2 dryers). He said the $79 was only for 3 feet of dryer vent (which wasnt stated anywhere in the ad). We sent them away as we werent willing to pay that much. Then he offered to do it for $250. Said no thanks, Ill call another company. He was very condescending to both my husband and I.( I followed up with a call to another company that came out and said it wasnt even necessary to clean one of the dryer vents because it is only two feet and vents straight out) I called the main line back and asked what qualifies as a basic dryer vent cleaning and she said no more than 30 feet of venting. I would not recommend this company. They have false advertisement and technicians that long to take advantage of you by doing unnecessary work.
    • Review fromCarlos L

      Date: 08/02/2024

      1 star
      Agreed this is a FRAUDULENT COMPANY that needs to be shut down!!!! They will arrive to your house and then tell you the need to do a deep cleaning and because of insurance on two story houses they have to charge you $698!! I will continue to report this place until theyre shut down I almost had to call the cops because the guy wouldnt leave the house!!! PLEASE PLEASE PLEASE STAY AWAY FROM THIS PLACE and report them ASAP!!!!! Its wrong what theyre doing!!!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.