Customer ReviewsforCarRental 8, LLC

Arranged rental and was charged immediately. Arrived at scheduled 4:30 am and no car!!! Shower Budget rental info incl charge info and no car. 5-7 days for a refund. No!! Had to demand my money immediately. Horrible

I'm having major work done on my vehicle, so I need to rent a car for a couple weeks. I went through CarRental8 online. Their information said, if I had a debit card only, I might have to put down an additional deposit at the time I picked up the vehicle. I got to Fox Rent A Car, at the Tampa airport (ONLY location), only to find out they do NOT accept ANY debit cards, and renters must have a credit card. Thanks, CarRental8, for wasting a day of my valuable time.

This is by far the worst company I have ever dealt with. Girl behind desk was like a wet rag. She has been trained to not accept anything!! First they said they were AT the ************* and they were offsite. When we got to their off site location (crap office) we were asked for our insurance binder, then told they don't accept our type of insurance and we have to insure for $500,000 with them for ***** per day! I asked what options were and they said a refund or buy their insurance, so I asked for a refund. Then they said they can't refund unless it is 48 hours prior! Had to take their shuttle back to the airport and rent from a reputable car rental (National) Had to dispute the charge on my card when I returned home.

Car Rental 8 and their affiliate HUB are the worst companies I’ve ever dealt with. Said they were located at Orlando airport and they were not. After tracking down the shuttle and going to their crappy office, waited 45 minutes then dealt with a rude representative, ended up with a sub compact SUV instead of the RAV 4 I paid for. They refused to swap out the vehicle after multiple requests. Got a flat tire and they wanted me to drive an 8 hour round trip to change the vehicle out and I refused and had to purchase a tire myself and they refused to reimburse me. I wouldn’t take a car from them for free!!! Avoid them and save yourself aggravation. You won’t save any money in the long run and won’t get the vehicle you paid for

take the car at their terms . 5 days into my rental and 349 miles placed on the car I had mechanical issues heading near *************. I was able to get a replacement but the car they gave me was less than renting condition. Interior and windows had some kind of liquid that had exploded leaving the windows horrible to see out of. The ****** ***** had visible damage and several photos were taken by the one Switch employee of these damaged spot before I left. Both front inner wheel well had been separated from the front fenders indicating that it had taken some collision trauma in the front end of the car. Some kind of chemical had spilled on the rear of the car discoloring the paint and then your normal small scratches elsewhere. I was hoping a same or similar vehicle ,being a Suv because of the ease of getting on and out as an older person.I asked but was told I was getting an upgrade and there was nothing else available. All these problems and extra cost added up to the worst car rental experience I have ever had. I am requesting a refund.

CARRENTAL8 is a SCAM! Do NOT waste your time or money! I reserved a van through them (non-refundable and paid for in advance) and upon arriving for pick up they told me they had given my reserved vehicle to someone else and there were no other vehicles available. What?!? How is that fair or legitimate business? The counter staff was rude and not helpful at all in trying to resolve the issue or find us another vehicle. He abruptly told me that I could contact the company to inquire about a refund. That didn't help my family of 6 who were stuck in Miami for 12 hours without transportation. If I could give negative stars I would. DO NOT USE CARRENTAL8!

I made a reservation but after reading reviews, I decided to cancel. The reservation was active for no more than 5 min but they charged me $55 and would not refund it. At my destination, I did ask Fox Rent-a-Car about CarRental8 and they said that they have had problems.

I booked a rental through this company. It showed up through a kayak link online. Beware. They are the scam of all scams. They even have my bank deceived when I tried to refute it. I booked the car rental. I didn't cancel it. They did. They do it on purpose because no refunds if you cancel. I wasn't planning on canceling it as I needed the booking in *****. When I called the car rental place in ******, it was canceled but NOT by me or ***** I told the local **** and they even wanted me to contact the police **** on this issue. There was no reservation. Carrental8 say they are international serving 125 countries. Member contact is *********, ***********. They have a ***** phone number to call customer service that doesn't go through and hangs up instantly anytime anyone tries to call them. But their entire set up looks legit even to **** disputes. Sloppy research of the **** processing ****. And yet many online & BBB knows it's a scam.I would have ended ** in ******, ***** without a car and no one knows why it was canceled except the corrupt company as they did it! I tried to explain this to ****. Unreal. $697 they got just like that and I'm only one of few scammed. I'm gonna call & complain to my bank again but they say case closed.Big time scamming!!!I even called the ********* #. Won't go through. My bank doesn't do their research at all! They didn't even try the numbers.

Rented car through their site via Expedia.com and paid for rental in full, including insurance. Got to rental company and they don't have a record of my paying in advance and will not accept car rental 8's insurance. This company is an all out scam and am surprised they have not been shut down yet. I will also never rent a car through Expedia.com again.

Commissioned to Up sell on cars and insurance and they will LIE to get you to buy more - stay AWAY..as far away as possible This is a bait and switch company. We got to vegas to get our car, we were not going anywhere near the strip as we were heading on a hiking trip - we mentioned this to the lady. She immediately tried to get us to upgrade to a fancy car, we told her we do not need that .. her reply .. you'll win the money back in an hour. this went on and on. Then she told us that the insurance on our TD VISA is not valid in Nevada (total lie) -- she was getting desperate as we only wanted to rent what we chose and she gets paid to upsell, upsell, upsell. It was a NIGHTMARE. She kept on repeating this line about winning money on the strip. I will never, ever, go near Car Rental 8 again in my life and I suggest you save yourself the pain and avoid them.