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Bell Subrogation Services

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Bell Subrogation Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bell Subrogation Services has 3 locations, listed below.

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    Customer Complaints Summary

    • 37 total complaints in the last 3 years.
    • 14 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/11/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company Bell has been harassing me with phone calls and threatening letters on a daily basis. I have sent the company multiple cease and desist letters via certified mail and they refused it. They wont stop contacting me or bothering me. It's getting to the point where I have to go to the hospital as a result my mental and physical health.

    • Initial Complaint

      Date:03/18/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My ex-husband was made responsible for half of this bill in our divorce decree. I contacted bell recovery asking. What information they needed to hold him responsible and to go after him for the remainder of the balance? They told me that this was not something they would do. They would not remove me and I would have to go to the court to hold him responsible and they would not follow the court order

    • Initial Complaint

      Date:02/18/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had an accident October of last year, I wasnt insured and it is now a new year and Im getting calls from Bell Subrogation stating I owe money due to driving without a liscense although this person insurance company NEVER CONTACTED ME BACK, I left over 3 voicemails to the insurance company and no one called back and now Im recieving calls from Bell subrogation stating I owe ***** in damages (EVEN THO I WAS NEVER PROVED AT FAULT) and saying i will lose my liscense. I asked them to provide a email statement with everything explained & the amount etc I NEVER GOT A EMAIL THEY JUST KEEP CALLING ME. Im not paying for something they physically wont let me see or even PROVE that I owe this money. I dont have a claim number or anything they just keep calling my phone and at this point I dont even answer because why havent they gave me more information than u owe ***** ??? causing me significant distress, and I am worried they might attempt to take further action based on these unsubstantiated allegations.I am seeking the Better Business Bureaus assistance in addressing this issue and stopping Bell Subrogation Services from further contacting me. My desired outcome is for Bell Subrogation Services to cease all contact with me and to withdraw any claims they have made against me regarding this incident UNLESS THEY PROVE I WAS AT FAULT FOR THE DAMAGES. Thank you for your attention to this matter. I hope the BBB can help resolve this issue swiftly and ensure that Bell Subrogation Services is held accountable for their actions.

    • Initial Complaint

      Date:01/21/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Bell Subrogation Services stating that the client State Farm had to pay $1302.26 that I supposedly caused back in 3/11/2024. Its involve a ****** Corolla. I dont recall having anything to do with this vehicle. I asked for a police report, but was never sent. All I get are the bills, emails, text message and phone calls from them.

    • Initial Complaint

      Date:09/19/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      they keep sending me mail claiming I owe money from a car accident. I emailed the lady? and never got an email back. No idea why they keep sending claims

    • Initial Complaint

      Date:09/11/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I sold a Twist and Go scooter 03/19/2024 to ********** ****** which I posted on Marketplace 03/16/2024, She picked it up 03/23/2024. The title was notarized but she never transferred it. It was involved in an accident 04/24/2024 with a male driver who fled the scene and incurred multiple violations one of which was unregistered vehicle. The insurance company [State Farm] of the other vehicle denied her claim and sent it to Bell Subrogation Services. They now want me to pay since the scooter was still in my name. The driver of the scooter was ordered to pay restitution! I have sent them copies of communication with *. ****** and asked them for all communication to stop.

    • Initial Complaint

      Date:09/04/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Document is attached below.

    • Initial Complaint

      Date:08/30/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been contacted several times via email and phone in reference to an accident. I sold the vehicle in question on Jan 19 2023. I have provided the Vehicle Transfer Notification that was filed with ********* the day the car was sold and the bill of sale as well. I sent this information to ***** ******* via email - ********************************************* They want me to provide them with claim numbers. I have no claim numbers. They will not release that to me. ***** has told me she has nothing from me yet she requested I resend the info to her because it was hard to read. I would like this matter resolved now. I do not own that car and I have proof it was sold.I want my name cleared and the person who purchased the car to be held responsible.

    • Initial Complaint

      Date:08/12/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing to file a complaint against Bell Subrogation Services for attempting to collect $2,600 from me for an incident on March 13th, 2024, without providing any substantial evidence or clear information regarding the claim.Bell Subrogation Services has repeatedly contacted me, demanding payment for damages they allege I caused. Despite my attempts to obtain details and clarification about this claim, the company has failed to provide any specific information. Instead, they continue to send letters demanding payment without proper explanation.Additionally, Bell Subrogation Services has tried to intimidate me by stating they may have contacted the *** regarding this matter. This tactic feels like an attempt to pressure me into paying without fully understanding the nature of the claim or having a chance to defend myself.I have verbally requested that Bell Subrogation Services cease and desist from contacting me regarding this matter. However, they have ignored my request and continue to harass me with demands for payment.I believe their actions are unethical, and I am concerned that they may be pursuing this claim without proper justification. Their ongoing harassment is causing me significant distress, and I am worried they might attempt to take further action based on these unsubstantiated allegations.I am seeking the Better Business Bureaus assistance in addressing this issue and stopping Bell Subrogation Services from further contacting me. My desired outcome is for Bell Subrogation Services to cease all contact with me and to withdraw any claims they have made against me regarding this incident.Thank you for your attention to this matter. I hope the BBB can help resolve this issue swiftly and ensure that Bell Subrogation Services is held accountable for their actions.

    • Initial Complaint

      Date:07/29/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received this bogus letter the early part of June 2024 stemming from a slight fender ****** on April 3. The guy in front of me stop suddenly which prompted me to hit brakes and I slid into him. I do have pictures of his bumper. it shows it still in good State sent me an email on April 4 stating that all of my contact information was deleted from the claim. Claim number 4365N as in ***** 093F as in ***** now two months later, I received this bogus letter from this company trying to collect $1702.73 for me theres no mention of the drivers name which was a white guy theres no mention of , the claim details as far as the accident or the fender ****** took place. So this is an attempt to extort money from me. I still have pictures of the bumper so you tell me if the bumper is still intact I should pay $1700? That is absurd I have forwarded this information on Because it has caused my insurance to be canceled because it was suspicion of brokerage on authorized brokerage info pertaining to 2013 so insurance company chose to cancel it to look further into this bogus so it was some fraudulent activity going someone trying to make a false insurance claim . The guys name that was an accident is **** and he did have State Farm insurance however they saw fit to remove my contact information once I painted the picture of the scenario of the fender ****** and how theyre client or customer was trying to get his rubber part of the fender fixed at my expense. The bumper was still intact. It was not dragging the ground, nor was it bent in any shape formal fashion. he was able to lift up the rubber part on the back of the truck where you stepped up onto to get inside the bed of the truck and he repeatedly said at least three times that he just got the truck fixed and it was $1200 that he spent getting the truck fixed. He did say that three times. And I told that to the claims agent that I spoke to with State Farm that he had already admitted he just got that bumper fixed and paid

    Bell Subrogation Services is NOT a BBB Accredited Business.

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