Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Handyman Company has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Handyman Company

      5314 N Falkenburg Rd Tampa, FL 33610-5924

      BBB Accredited Business
    • The Handyman Company

      1800 Northgate Blvd Ste A12 Sarasota, FL 34234-2157

      BBB Accredited Business
    • The Handyman Company

      1120 Kapp Dr Clearwater, FL 33765-2113

      BBB Accredited Business

    Business ProfileforThe Handyman Company

    Handyman
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/21/2008

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We are a local remodeling and repair company providing residential and commercial services since 1999.

    Products & Services

    This company offers residential remodeling services including kitchen and bathroom remodeling, drywall and painting, crown molding, carpentry, windows, doors, tile, soffit, fascia, decks, and more.

    Business Details

    This is a multi-location business.

    Find a Location

    The Handyman Company has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Handyman Company

        5314 N Falkenburg Rd Tampa, FL 33610-5924

        BBB Accredited Business
      • The Handyman Company

        1800 Northgate Blvd Ste A12 Sarasota, FL 34234-2157

        BBB Accredited Business
      • The Handyman Company

        1120 Kapp Dr Clearwater, FL 33765-2113

        BBB Accredited Business
      Location of This Business
      5314 N Falkenburg Rd, Tampa, FL 33610-5924
      BBB File Opened:
      9/29/2000
      Years in Business:
      24
      Business Started:
      10/28/1999
      Business Incorporated:
      10/28/1999
      Accredited Since:
      5/21/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of CRC1329498 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of CBC1258366 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Hillsborough County Construction License Board

      5701 E Hillsborough Ave Ste 1140

      Tampa FL 33610

      (813) 307-1787

      https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

      BBB records show a license number of I-CBC1258366 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Pinellas County Construction License Board

      7887 Bryan Dairy Road Suite 133

      Largo FL 33777

      (727) 582-3100

      https://www.pcclb.com

      BBB records show a license number of CBC1258366 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      Type of Entity:
      Corporation
      Alternate Business Name
      • R & R Smith Enterprises, Inc.
      Contact Information

      Principal

      • Mr. Randy Smith, President

      Customer Contact

      • Mr. Randy Smith, President
      • Mr. Robert T. Gardner, Vice President
      • Ms. Tracy Lee, Customer Service Representative
      • Ms. Rene M. Smith, Managing Member
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/10/2021

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      On October 18, 19, 20 drywall cracks in my ceiling were suppose to be repaired. As of today, November 10, most of them have been repaired. While Tony B. was at my house patching (not repairing) the ceiling cracks he proceeded to tell a tradesman from another company that I was a terrible person to work for and that I have fired everyone that has worked for me. I spoke with Nicole, the Operations Manager, about this issue and she was quite apologetic. The following week I began priming the patch work so the ceilings could be painted and noticed that not all cracks have been addressed. I called the company to speak with NIcole again and was pawned off to Danielle. On November 1 Danielle told me that Nicole told her that the ceiling crack repair would be completed either November 11 or 12 because the drywall man was on another job until then. When I called The Handyman Company today, November 10, to get a final day and time for the work so I could arrange for someone to be in my house Nicole told Danielle to tell me that the drywall man wouldn't be available until November 17 or 18. When I tried to find out why the job that was suppose to be completed on October 20 would not be completed until maybe November 18th, Danielle's explanation was "that is what Nicole told her". When I told Danielle that I think I should talk directly to Nicole to resolve this issue, she hung up on me. On November 5 my check was cashed and I still do not have the job done and there doesn't appear to be any motivation to complete the job that was started on October 18. After my initial complaint to Nicole she assured me that the employees of The Handyman Company do not speak to or about customers in the manner I was spoken about. After my last conversation with Danielle it appears as if disrespect is part of their business plan.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Karen V

      1 star

      07/01/2024

      Do not do business with this company. I was charged over 700. 00 to put weather stripping on two doors to seal them. I had to call them back out because one of the doors was not sealed properly. A worker Lance D**** asked to use my bathroom. He flushed three times and my entire front room smelled like diarrhea. I was disgusted. If he was sick he should not have been working. Later in the garage he argued with me that my door was warped. This is a new steel door and it is not warped. He told me I was rude when he used my bathroom and said next time he would shit on my garage floor. I called the company after the incident and the person I spoke to-his name is Rick said “well he was sick” and asked me what I wanted him to say or do about what happened. Then he said the door was already hung and it’s not their problem and they should not be working on a door that was already hung. They accepted the job so that was BS. Do not do business with this horrible company.


      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.