Business ProfileforWestshore Mazda

We would not recommend Westshore Mazda in Tampa Florida to anyone. Our car broke down while on vacation in Florida in July 2023. It was a 2011 Mazda 6. We have owned three Mazda's since 1986 so we went to the local Mazda dealer. The engine on my car had a blown head gasket. Our nightmare began when we wanted to talk to a salesman that was busy with another customer. We were directed to Nicholas A*******. He was very unprofessional using Gods name in vain. He asked my wife where the **** is Ted now, when he had to go to the restroom. I had kidney problems at that time. Mo F**** was our Finance person. He was the one who told me I was entitled to a military rebate that I had to send a copy of my DD Form 214. After a month and half I had not received my rebate. I inquired to the person who handles rebates her name was Vicky K*****. She told me she did not have my DD Form 214, so I got her address and sent it to her. This was last of August, I called her and she told me she did receive my DD Form 214 and I was entitled to a rebate. Here it is November and have not received my military rebate. Another problem we had was they overcharged me on my taxes. It took them over a month to return my difference from the date I first notified them of their mistake. They also messed our insurance up. All we wanted to do is switch one car to another. I am 71 and dealt with a lot of dealers and this one is the worst. I would not recommend my worst enemy to Westshore Mazda next time. We also sent a letter to the General Manager and he did not respond Service dept was not any better. They charged us extra charges that my husband told them we did not need but the salesman put them on the contract. As of November 21st we still have not received our military rebate. When we call the dealer the operator will tell us that they would have the salesman call back. No calls back. This dealer sucks......