We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Transportation

Amride LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transportation.

Reviews

10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Add now

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

15 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating

  • Barbara C

    11/27/2024

    AmRide may be a complete scam. I'm not sure whether a ride a scheduled would have shown up. At any rate, I canceled the ride and have been trying unsuccessfully to get a review of $1688.60. The people who answer the phone are forever going to the "finance dept." to check or to a supervisor. When I asked if I could speak with a supervisor they told me their phone line doesn't connect to him. They could not get a *** rating, I'm sure, unless *** started offering negative stars. Stay away! I have to select one start in order to get the review published.

  • Lisa C

    07/22/2024

    Terrible experience with this company. I was assured if I booked my ride early it would be guaranteed. I guess 3 months wasn’t early enough? I was in contact with the driver the day of my trip. He told me he was 5 min from the airport. After an hr of waiting he wouldn’t answer his phone & it wouldn’t accept messages. Then I get a text saying he was 2 min away. After 3 hrs of waiting, many phone calls to AM Ride, I went with a different company. I did get a sorry from them & my $ refunded after calling them several times. Very stressful!!!!

  • Benjamin A. R

    06/15/2024

    Booked a ride from *********, ** to *********, ** with AmRide. The service was exceptional and the Chauffeur, ***************************, was a true professional. I would surely recommend AmRide to any one traveling interstate or within State.

  • Manuel G

    12/14/2023

    This company is bad. I called them early in the morning to book a ride to the airport. They provided me with a quote which I accepted, then I get a call at 9:00pm letting me know that the rate was double . What do you do? Accept it because at that time where are you going to get another ride? What a scam this company is

  • Hanns Dieter J

    11/13/2023

    From the Driver perspective, they are very unprofessional too. I was hired for a trip and promised a specific dollar amount. After almost 3 weeks after the job I finally got paid, but not the promised amount. It was almost 40% less then agreed to. They would not respond to emails or calls. Absolute fraudulent company.

  • Leon K

    10/17/2023

    I scheduled a ride. The driver never showed up and I had to take alternate transportation. After three weeks and repeated emails they still have not refunded my money.

  • Chris S

    10/02/2023

    By far the worst experience I've ever had with a company. Amride willingly took my deposit and then cancelled my ride later the same day due to the fact they could not find a driver. I have never received my deposit back and they continue to give me the runaround almost two months after my scheduled trip. They will not return my calls and no longer respond to my emails. Beware. This is a fraudulent company that is not concerned about the customer.

  • Cache H

    08/12/2023

    I schedule a taxi and was told by the dispatch Jordan G**** that as long as I cancel before my driver shows up I would receive a refund. I canceled my ride one hour before my pick up time and then I was charged for the ride and told no refund would be given, she lied.

  • Colleen A

    08/12/2023

    I experienced nothing but professionalism. I needed to arrange transportation for a teenager and the driver was respectful and professional.

  • Carol H

    07/14/2023

    Do not schedule a ride with AM Ride, my plane to arrive at the ******* Airport at 12:36 am .Right before I am to arrive I received a text from my driver saying he has a flat tire can't drive me to ***** ** on a doughnut. No more communication from driver,would not answer the phone or texts. Left me stranded at the airport, had to take a taxi home. They could have cared less about me. I had this scheduled for over a month. Not reliable!!!!!!!

Customer Review Rating

1.53/5

Average of 15 Customer Reviews

Contact Information

3001 N Rocky Point Dr E Ste 200

Tampa, FL 33607

Visit Website
(855) 426-7433

BBB Rating & Accreditation

D+

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Years in Business: 5

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.