Spa
Tuscany Day Spa & Salon, Inc.Reviews
1 Customer Reviews
Review from Diana M
1 star08/10/2024
**Review for Tuscany Salon Spa - *******************************************Im extremely disappointed with my experience at Tuscany Salon Spa. I called ahead to confirm the price of a simple color retouch and was told it would be $75, which matched the price listed online. Given that this is the standard rate I pay at high-end salons, I booked the appointment expecting a similar level of service. Typically, this includes a shampoo, a natural blowout, and any products necessary for the process.To my shock, when I went to pay, I was charged $75 for the color retouch, an additional $45 for shampoo/finish, and $35 for a gloss add-on, bringing the total to $155. I find this practice to be highly deceptive. Shampooing and finishing the hair after a color treatment should be standard practice, as no one expects to leave the salon with dye in their hair. At the very least, these additional charges should have been communicated upfront by the stylist or receptionist, but they werent.This kind of deceptive pricing seems to be prevalent in The Villages, and I believe theyre taking advantage of the retirees in the area. Im extremely upset and will not be returning. I cannot recommend a business that engages in such deceptive practices. Shame on them!!!
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