Business ProfileforMotor Trend Orlando

On 8/29/22, we traded in a vehicle (2021 ************* for $50,000) and purchased a new vehicle (2023 ******* Palisade for $55,491.19) from this dealership. (Deal reference is #NU410413) They told us that they were a newly opened location and were still getting their processes fully up and running. They pressured us to change lenders (we went in with a loan already approved through our financial institution) because they "didn't have the capital/liquidity to front $100k in loans" ($50k to pay off our *** and $55K to release the *******) and needed our financing to run through a bank that would complete a wire payment within 1-2 days. We complied and took possession of the new car that night, with our loan funded to them by week's end. It took over 8 weeks, and multiple calls, for the title of our new car to clear from the prior owners and become active for us to move the loan back to our bank. They took no responsibility and blamed a third party vendor that "handles their title work". As of today, 11/8/22 -- 10+ weeks after we signed paperwork, the loan on the vehicle we traded in (***) has still not been paid off. We have called and emailed to follow up no less than **** times, speaking with various members of management. They first claimed to have sent the payment on 10/5/22, via Fed Ex, but no tracking numbers are available. No one will help us and we are still on the hook for over $50k for a vehicle we no longer have. Additionally, the financing we took out under their pressure has cost us hundreds in additional interest, all due to their negligence in processing the required/expected/promised paperwork to clear the titles and pay off the loan(s) on the vehicles they bought/sold. There has been zero effort on the part of Motor Trend's management to respond to our requests or resolve the issues. The business practices we have endured are negligent, at best, and criminal at their worst.