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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I brought my cat to the Animal ER university and he went and walking and came out limping. he was abused and also missed diagnosed and sent home. I had to get him rushed to emergency surgery at another facility or he wouldve died..Business response
04/12/2024
This is in the hands of our professional liability team. Thanks for following up.Customer response
04/13/2024
Complaint: 21276277
I am rejecting this response because:
I just dont want another animal to get hurt. My cat went in there for one issue and came back with another. Ill never know what really happened that day, but he came back and he barely could walk until a couple of days ago and he still limping. ;( Would have been nice for them to respond back to me. They
Sincerely,
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.