Business Profile
Collections Agencies
Medical Data Systems, Inc.This business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
03/04/2025
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Subject: Request for Proof of Debt Dear *********** am writing in response to your recent communication regarding the alleged debt in my name. As per the Fair Debt Collection Practices Act (FDCPA), I am entitled to request verification of any debt you claim I owe.Please provide the following:1.Proof of the debt: A copy of the original signed agreement or contract that demonstrates I am legally obligated to pay the amount claimed.2.Breakdown of the debt: An itemized statement detailing the original amount, interest, and any fees or charges that have been added.I request that you provide this documentation within 30 days from the date of this letter. If you are unable to produce valid proof of the debt, I kindly ask that you remove any and all references to this alleged debt from my credit report and cease any further collection activities.Please be aware that if you fail to respond with adequate proof, I will consider this matter resolved and will take further steps to protect my rights under the FDCPA.Thank you for your prompt attention to this matter. I look forward to receiving the requested documentation.Sincerely,******** *****Business response
03/07/2025
Dear ******** *****:
Thank you for taking the time to communicate this matter to us. Maintaining the highest quality standards for both our clients and consumers is a top priority for us, and we take your feedback seriously
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
MDS has submitted a deletion request to the credit bureau on the above-mentioned account due to incorrect address upon placement in collections. The account has been placed in cease-and-desist status for no further contact.
Attached is the credit bureau deletion request letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Customer response
03/07/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******** *****Initial Complaint
03/03/2025
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Subject: Request for Proof of Debt Dear *********** am writing in response to your recent communication regarding the alleged debt in my name. As per the Fair Debt Collection Practices Act (FDCPA), I am entitled to request verification of any debt you claim I owe.Please provide the following:1.Proof of the debt: A copy of the original signed agreement or contract that demonstrates I am legally obligated to pay the amount claimed.2.Breakdown of the debt: An itemized statement detailing the original amount, interest, and any fees or charges that have been added.I request that you provide this documentation within 30 days from the date of this letter. If you are unable to produce valid proof of the debt, I kindly ask that you remove any and all references to this alleged debt from my credit report and cease any further collection activities.Please be aware that if you fail to respond with adequate proof, I will consider this matter resolved and will take further steps to protect my rights under the FDCPA.Thank you for your prompt attention to this matter. I look forward to receiving the requested documentation.Sincerely,Sierra BriantBusiness response
03/07/2025
Dear Sierra *********************** you for taking the time to communicate this issue. We take these complaints very seriously and we are committed to providing the best possible service to consumers and always strive for the highest quality.
It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
Because we found a discrepancy in our records, we have submitted a deletion request to the credit bureau for the aforementioned account. *** has placed the account in cease-and-desist for no further contact.
Attached is the credit bureau deletion request letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Customer response
03/07/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
Sierra BriantInitial Complaint
02/18/2025
- Complaint Type:
- Order Issues
- Status:
- Answered
I'm not liable for this debt with SLUHN ******** CAMPUS. I do not have a contract with MEDICAL DATA SYSTEMS, **** they did not provide me with the original contract as requested.Business response
02/19/2025
Dear ****** *******:
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
MDS no longer service the referenced returned account you will need to contact the original creditor to dispute the validity of the above-mentioned returned account.
Attached is the cancellation letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Initial Complaint
02/17/2025
- Complaint Type:
- Billing Issues
- Status:
- Answered
I dispute the the charged and asked for a verification of debt because I never was at hospital in ******* seem like a mistake.Still hasnt sent me a verification of debtBusiness response
02/19/2025
Dear ********* ******:
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
MDS has submitted a deletion request to the credit bureau on the above-mentioned account due to incorrect contact information upon placement in collections. *** has placed the above-mentioned account in cease-and-desist for no further contact.
Attached is the credit bureau deletion request letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Initial Complaint
02/17/2025
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I am not liable for this debt with MEDICAL DATA SYSTEMS *** , i do not have a contract and i was not provided with contract upon request.Business response
02/19/2025
Dear ****** *****:
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
You do not have a contact with our company. Medical Data Systems, Inc. is debt collector on behalf of the original creditor, *******************. *** has not identified any violation as described in your complaint. However, due to a discrepancy of information upon placement in collections, we have submitted a deletion request to the credit bureau on the above-mentioned account(s).
Attached is the credit bureau deletion request letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support ManagerCustomer response
02/20/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** *****Initial Complaint
02/13/2025
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am sending a report to the BBB regarding a medical bill showing on my credit report. However, I was paying monthly on this bill currently the last payment posted on 2/11/25 and now the bills are showing in collection. This is illegal according to the new rules will ban medical debt from your credit report. The ******************************************** on Tuesday issued new regulations barring medical debts from American credit reports, enacting a major new consumer protection just days before President *** ***** is set to leave office.A new rule from the ************************************ (****) will prohibit medical debt from appearing on credit reports. The rule took effect on January 7, 2025.Business response
02/19/2025
Dear ***** *****:
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
MDS has submitted a deletion request to the credit bureau on the aforementioned accounts due to incorrect information upon placement in collections.
MDS has placed the aforementioned accounts in cease-and-desist for no further contact.
Attached is the credit bureau deletion request letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Initial Complaint
02/05/2025
- Complaint Type:
- Billing Issues
- Status:
- Answered
Contact Information ****** ****** Personal Statement I CHECKED MY CREDIT REPORT AND NOTICED ACCOUNTS THAT HAD BEEN OPENED IN MY NAME WITHOUT MY KNOWING OR CONSENT. I HAVE NOT SIGNED A CONTRACT OR AGREEMENT WITH THOSE COMPANIES AND DEMAND THE ACCOUNTS ARE REMOVED FROM ALL CREDIT REPORTING AGENCIES.First Name:Last Name:Address: Phone: Email:******************************************************************************************************* ************ Accounts Affected by the Crime Account Number: *********** 2/2025 **************************** or MEDICAL ****************** SYSTEMS I Original creditor: ******* HOSPITAL Date fraud began: Date that I discovered it:Total fraudulent amount: $ 2493 ******************************************************* Page 1 of 3 ************************** 2/5/25, 4:32 ************************************* or I.C. SYSTEM, ************************** creditor: FLORIDA POWER AND LIGHT Account Number:2/************** Date fraud began: Date that I discovered it:Total fraudulent amount: $ 88 ******************************* or CREDENCE RESOURCE Organization: **** Original creditor:AT T Account Number:1/2025 **************************** or Organization:Account Number:2/2025 **************************** or Organization:276760XXX ******************** 201001XXXXXXXXXXX the company $ 160 Date fraud began: Date that I discovered it:Total fraudulent amount: Date fraud began: Date that I discovered it:Total fraudulent amount: $ 6959 Fraudulent Information on Credit Reports ******************************************************* Page 2 of 3 ************************** 2/5/25, 4:32 PM Accounts or Charges Yes, fraudulent accounts or charges appear on my credit report Addresses: ********************************************************, ************ CAP ONE, JPMCB CARD, NAVY FED CR, SANTNADERBusiness response
02/07/2025
Dear ****** ******:
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
MDS has submitted a deletion request to the credit bureau on the above-mentioned account due to incorrect address upon placement in collections. *** has placed the above-mentioned account in cease-and-desist for no further contact.
Attached is the credit bureau deletion letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Initial Complaint
02/05/2025
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I am writing to dispute a collection account on my credit report related to a medical bill from an emergency room visit at ************************************* in May 2022. I paid the original bill in full and verified the payment before the facility closed. However, after my account was transferred to ********, I was billed for the same service at approximately four times the original amount, with none of my prior payment applied.Additionally, the debt validation I received does not match the original terms communicated to me. This duplicate billing, lack of notification about the account transfer, and subsequent inaccurate credit reporting violate my rights under the Fair Credit Reporting Act (FCRA) and related consumer protection laws.I request that you investigate this matter promptly, obtain verification from the creditor regarding the new billing, and remove this collection account from my credit report if it cannot be verified as accurate. I have enclosed copies of payment records and related correspondence to support my claim.Thank you for your prompt attention to this matter. I look forward to your written response detailing your findings and any actions taken.Business response
02/07/2025
Dear ***** ******:
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
You do not have a contact with our company. Medical Data Systems, Inc. is debt collector on behalf of the original creditor, WS Atlanta Medical Center. *** has not identified any violation as described in your complaint. However, due to a discrepancy of information upon placement in collections, we have submitted a deletion request to the credit bureau on the above-mentioned account(s).
Attached is the credit bureau deletion request letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Customer response
02/10/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ******Initial Complaint
02/04/2025
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for this debt with *****************. I do not have a contract with ************ the collection agency. I did not sign any paperwork with ************ stating I will pay them or owe them any money. They did not provide me with the original contract as requested.Business response
02/07/2025
Dear ******** ****:
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
You do not have a contact with our company. Medical Data Systems, Inc. is debt collector on behalf of the original creditor, *****************. *** has not identified any violation as described in your complaint. However, due to a discrepancy of information upon placement in collections, we have submitted a deletion request to the credit bureau on the above-mentioned account(s).
Attached is the credit bureau deletion request letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Customer response
02/10/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******** ****Initial Complaint
01/30/2025
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I'm not liable for this debt with *****************. I also do not have a contract with MEDICAL DATA SYSTEMS **** They did not provide me with original contract as requested.Business response
01/31/2025
Dear ***** ********:
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
MDS has no record of any previous request as mentioned in your complaint. However,we have submitted a deletion request to the credit bureau on the above-mentioned account due to incorrect address upon placement in collections.MDS has placed the above-mentioned account in cease-and-desist for no further contact.
Attached is the credit bureau deletion request letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
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Customer Complaints Summary
359 total complaints in the last 3 years.
121 complaints closed in the last 12 months.
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