Business Profile
Collections Agencies
Medical Data Systems, Inc.This business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
12/29/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for this debt. I do not have a contract with Medical Data Systems **** They did not provide me with the original contract.This is also a direct violation of Texas Senate Bill 1264. I demand this be removed from my Credit Report.Business response
01/03/2025
Dear ******** ******;
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the result of this investigation, is that we the accounts in our office have been closed and returned to the original creditor. We have also sent a deletion request to the credit reporting agencies, please allow up to five business days for credit bureaus to update, also attached is a credit bureau deletion letter for your records.
If you have any further questions or would like to set up payment arrangements, please do not hesitate to call ************* to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Customer response
01/07/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I appreciate the assistance.Thank you.
Sincerely,
******** ******Initial Complaint
12/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I keep getting these text messages from number ************ telling me to contact ************ (EID=Z4B8XN47WH) or I can pay online at *****************************************************. Says this communication is from Medical Data Systems, a debt collector. They say I have 3 accounts totaling ****** from ******************* that have been placed with their system for collections. Tells me I may be eligible for a payment plan, settlement or significant discount. Yet they are not obligated to renew any offers that may be available they are not limited in time.I do not owe this bill, I do not have this kind of bill with Atrium Health, I own them $20 at this point and that is all. I am a ******** recipient so my bill would not be that extravagant to begin with. The beginning of the year Atrium Health wiped my bill clean so I owed nothing at all. I want this company to stop contacting me, stop stressing me out as I have many health issues, even terminal. And not in no way even try to put this upon my credit.Business response
12/24/2024
Dear ****** *****;
We acknowledge your request to cease communication. Thus, this notice is for the limited purpose of responding to your complaint. Thank you for taking the time to communicate this matter to us.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the result of this investigation, is that we have ceased collections on accounts with Atrium Health.
If you have any further questions, please do not hesitate to call ************* to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector. This communication is made for the limited purpose of responding to your complaint and is NOT an attempt to collect a debt.Customer response
01/07/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** *****Initial Complaint
12/11/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with MEDICAL DATA SYSTEMS *** i do not have a contract with MEDICAL DATA SYSTEMS *** they did not provide me with the original contract as requestedBusiness response
12/16/2024
Dear **** *********:
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
We are a third-party debt collector, collecting a debt on behalf of WS Atlanta Medical Center. Our records indicate that the original account balance was properly reported to the credit bureau and no full deletion is required. *** sent a letter to the debtor on 07/16/23.
No other contact has been made on this account. Attached are the itemized bills and consents for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Initial Complaint
12/11/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with MEDICAL DATA SYSTEMS **** I do not have a contract with this company, they did not provide me with the original contract as I requested.Business response
12/16/2024
Dear ****** *****:
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
MDS has submitted a deletion request to the credit bureau on the above-mentioned account due to incorrect address upon placement in collections. *** has placed the above-mentioned account in cease-and-desist for no further contact.
No other contact has been made on this account. Attached is the credit bureau deletion request letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Initial Complaint
12/10/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for this debt with Medical Data Systems **** I do not have a contract with Medical Data Systems **** They did not provide me the original contract as requested.Business response
12/16/2024
Dear **** ********;
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the result of this investigation, is that we have closed and returned the account back to ************** EMMC, please see attached close and return letter for your records. We have also sent removal from credit request on the account to credit reporting agencies, please allow up to five business days for credit bureaus to update,also attached is a credit bureau deletion letter for your records.
If you have any further questions or would like to set up payment arrangements, please do not hesitate to call ************* to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Customer response
12/19/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** ********Initial Complaint
12/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was told I owe 981 by them but a previous *** told me when I called in about how I owe nothing now their saying I owe something and not only that but when I ask for a username or pw or account I get NONE OF IT ON THE PHONE but they constantly can call me for money I have asked THOSE **** TO PROVIDE ME THE login they cannotBusiness response
12/18/2024
As per BBB and consumer, no response required.Initial Complaint
12/03/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable with this debt with medical data systems *** I do not have a contract with the collection agency they did not provide me with the original contract as requestedBusiness response
12/06/2024
Dear ***** *********:
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
MDS no longer services the referenced returned accounts you will need to contact the original creditor to dispute the validity of the above-mentioned returned accounts.
Attached is the cancellation letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Initial Complaint
12/03/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I reviewed my Consumer Reports and noticed that there was an inaccurate accounts(s) on my credit report ACCOUNT NAME: ********************** *** ACCOUNT#************* BALANCE: $614 ACCOUNT OPENED: 08/23/2024 ACCOUNT CLOSED: 11/24/2024 I am not liable with this debt with MEDICAL DATA SYSTEMS ***. I do not have a contract with MEDICAL DATA SYSTEMS ***. They did not provide me with the original contract as requested. I'm afraid they have identified the wrong person. According to 15 U.S. Code 6802 Obligations with respect to disclosures of personal information. MEDICAL DATA SYSTEMS *** illegally reported my information to unaffiliated third parties without giving me my disclosures and proof that this debt belongs to me. They have also placed this debt on my credit report after multiple requests for a debt validation, which I never received from them. I will not be paying this debt and requesting an immediate removal of this debt from my credit report. I have made previous attempts to fix these issues directly with them and they are violating my rights. I'm entitled to compensation for every right they've violated, and they either pay me or delete these accounts ASAP. There's a discrepancy of information upon this placement in my collections, and I request you submit a deletion request to the credit bureaus. Finally, I filed a report with ************************************, for violating my rights.Business response
12/04/2024
Dear ****** **********. This complaint appear to be the same (duplicate) as complaint #******** which is currently in review for response.Initial Complaint
12/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I reviewed my Consumer Reports and noticed that there was an inaccurate accounts(s) on my credit report ACCOUNT NAME: ********************** *** ACCOUNT#************* BALANCE: $614 ACCOUNT OPENED: 08/23/2024 ACCOUNT CLOSED: 11/24/2024 I am not liable with this debt with MEDICAL DATA SYSTEMS ***. I do not have a contract with MEDICAL DATA SYSTEMS ***. They did not provide me with the original contract as requested. I'm afraid they have identified the wrong person. According to 15 U.S. Code 6802 Obligations with respect to disclosures of personal information. MEDICAL DATA SYSTEMS *** illegally reported my information to unaffiliated third parties without giving me my disclosures and proof that this debt belongs to me. They have also placed this debt on my credit report after multiple requests for a debt validation, which I never received from them. I will not be paying this debt and requesting an immediate removal of this debt from my credit report. I have made previous attempts to fix these issues directly with them and they are violating my rights. I'm entitled to compensation for every right they've violated, and they either pay me or delete these accounts ASAP. There's a discrepancy of information upon this placement in my collections, and I request you submit a deletion request to the credit bureaus. Finally, I filed a report with the ************************************, for violating my rights.Business response
12/02/2024
Dear ****** **********;
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the result of this investigation, is that we have closed and returned account back to ***********************, please see attached close and return letter for your records. We have also sent removal from credit request on account to credit reporting agencies, please allow up to five business days for credit bureaus to update, also attached is a credit bureau deletion letter for your records.
If you have any further questions or would like to set up payment arrangements, please do not hesitate to call ************* to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.Customer response
12/10/2024
Complaint: 22624308
I am rejecting this response because: Recently, the collections from Medical Data Systems were removed/deleted from my consumer profile on Experian and *********************, but not on my ********** credit profile or my TransUnion report on Credit Karma. Medical Data Systems is reporting this as a delinquent account, more than 30 days late. This is damaging my consumer credit profile, and I want to know why this collection has been deleted from Experian and Equifax but not my ********** credit profile. Credit Karma shows the Medical Data Systems account is still showing on **********, while also indicating that this collection was deleted from my Equifax and Experian profiles. I gave you all 5 business days to update my consumer credit profile properly, but the Medical Data Systems collection has not been removed from all three bureaus. Once again, I demand that this collection be deleted from all three credit bureaus. Only then will I be a satisfied consumer.
Sincerely,
****** **********Business response
12/24/2024
Dear ****** **********,
Upon receipt of your complaint, we investigated the specific information contained in the dispute, the creditors Account information, and our internal information.
As a result, we have requested the deletion of the credit entry. We find that most updates are completed within 5 business days however, we have no control over and are not responsible for whether or how long it takes the consumer reporting agency to update its records.
We have also closed the Accounts. You may contact the creditor directly with any questions or concerns.
Sincerely,
***** ******
This communication is from a debt collector. This communication is made for the limited purpose of responding to a dispute and is NOT an attempt to collect a debt.Customer response
01/07/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** **********Initial Complaint
12/01/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Im not liable for this debt with Medical Data Systems, I do not have a contract with Medical Data Systems, they didnt provide me with an original contractBusiness response
12/05/2024
Dear ****** ******:
Thank you for taking the time to communicate this matter to us. We pride ourselves in maintaining the highest quality standards for each of our clients as well as consumers.
We take these complaints very seriously. It is our policy that all complaints undergo a thorough investigation; and the results of this investigation are as follows:
We have reviewed the account(s) in question and did not find a request for any validation. Records indicate that we spoke with you on 9/18, 10/15, and 10/30 and there was no request for any contract or other validation. However, *** has submitted a deletion request to the credit bureau on the above-mentioned account due to incorrect address upon placement in collections. *** has placed the above-mentioned account in cease-and-desist for no further contact.
Attached is the credit bureau deletion request letter for your records.
If you have any further questions, please do not hesitate to call ************ to speak to a representative.
Sincerely,
Support Manager
This communication is with a debt collector.
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Customer Complaints Summary
360 total complaints in the last 3 years.
132 complaints closed in the last 12 months.