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ComplaintsforHD Custom Furniture International Inc
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Complaint Details
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Initial Complaint
04/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired ******** in December 4th, 2022 to finish minor molding work in my kitchen and 1st closet, plus install a second closet from scratch. I paid him a $5.000 deposit. He agreed to start the project the end of December. He missed over 30 plus appointments finally showing up to finish some of the kitchen trim in late January. He still has not installed the molding on the kitchen island or kitchen wine rack. He did not install the divider in cabinet above the fridge. He did not install the counter top in 1st closet or the storage piece to hide the closet post. He did not show up again till 2/28/23 to start installing the boxes for the second closet. He came back in March to install some hanging rods and drill holes for shelves. It is now 4/28/23 and he has continued to miss appointments. I want him to finish the work ASAP or give me a partial refund since he did not complete even 50% of the work he committed to.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.