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Business Profile

Hotel Reservation

HotelPlanner.com

Headquarters

Reviews

This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HotelPlanner.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.08/5 stars

    Average of 1,745 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromHugh S

      Date: 09/14/2025

      5 stars
      ***** was amazing. Very quick and solved the problem with two conflicting zip codes.
    • Review fromChristine L

      Date: 09/14/2025

      5 stars
      The gentleman was very nice on the phone and answered all of my questions and I am so happy to come there for 5 years in a row and it's a pleasure and it was a pleasure talking with him he made it very easy to make my reservation thank you very much
    • Review fromSusan K

      Date: 09/13/2025

      5 stars
      ******* was so awesome knew what he was talking about great job.

      HotelPlanner.com

      Date: 09/15/2025

      Greetings *****, 

      Thank you for taking the time to reach out and provide us with valuable feedback!

      Kindly, 

      ******* Planelles 

    • Review fromTrevor A

      Date: 09/12/2025

      5 stars
      Outstanding job with the reservation. Would definitely reserve with her again

      HotelPlanner.com

      Date: 09/15/2025

      Hello ******, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromDulia B

      Date: 09/12/2025

      5 stars
      ***** ****** was extremely helpful with my the hotel reservation. He is very knowledgeable of the hotel business. Above all, he was very professional and super friendly. Thank you *****.

      HotelPlanner.com

      Date: 09/15/2025

      Greetings *****, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with ***** ******, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromDennis D

      Date: 09/12/2025

      5 stars
      Very helpful and professional she walked me through the process smoothly

      HotelPlanner.com

      Date: 09/15/2025

      Hello ******, 


      We're so happy to hear from you! We strive to provide the best service for our guests, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!


      Kindly, 


      ******* *********

    • Review fromBeckey M

      Date: 09/09/2025

      5 stars
      ***** was a great help to get me a room just up the street at a sister hotel for a price more in my budget. He was amazing, pleasant and great to work with.

      HotelPlanner.com

      Date: 09/11/2025

      Hello *****,

      Thank you for taking the time to reach out and provide us with valuable feedback! 

      Kindly, 

      ******* Planelles 

    • Review fromVince F

      Date: 09/09/2025

      5 stars
      Called for a last minute reservation. Service was excellent. Paige was awesome! 
    • Review fromFred P

      Date: 09/09/2025

      5 stars
      Barbie was great!! Booking our reservation through her was so pleasant. She was courteous, friendly and very accommodating.

      HotelPlanner.com

      Date: 09/10/2025

      Greetings ****, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromTerrence G

      Date: 09/08/2025

      5 stars
      ****** was very personable, professional, and very helpful in making my reservation. Okay and then

      HotelPlanner.com

      Date: 09/09/2025

      Greetings ********, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

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