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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Inheritance Funding Company

Inheritance Advanced, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Inheritance Funding Company.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/24/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************

    Business Response

    Date: 06/24/2024

     

    We apologize regarding this delay. The attorney on the case requested the release be notarized as well as signed.

    This process and the customers additional attorney requirement have now been completed. We were in constant communication with the customers attorney and have now completed and processed the release.

    All parties will have the release in their ( inbox) possession at the close of business 6/25/2024. 

    Sincerely,

    ***********************

  • Initial Complaint

    Date:02/25/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was not ever given refund instructions UNTIL I notified BBB. As soon as you got in contact with them suddenly I got an email with my instructions. Of course as soon as I soon as I received the email I completed the document and have received my refund. I will not take the blame for them NOT contacting me until now. What person in their right mind refuses to fill out a document to receive money they are owed? I accept that this is closed now that I am paid but will not agree to their statement. Please have them send you a copy of the sent email that I supposedly disregarded. 

    Business Response

    Date: 02/26/2024

    *********************;

    Business Response

    Date: 02/27/2024

    *********************;

    Business Response

    Date: 02/27/2024

    The customer was provided the payoff statement. Our company was repaid. We sent the customer instructions and a form for her to fill out in order to get her rebate.

    She didnt complete that form and get it back to us until yesterday 2/26/2024.  Her rebate was delayed waiting for her rebate funding instructions to be signed and sent back to us. Now that we have it she will get her rebate within 5 business days.

    Business Response

    Date: 02/28/2024

    The customer was provided the payoff statement. Our company was repaid. We sent the customer instructions and a form for her to fill out in order to get her rebate.

    She didnt complete that form and get it back to us until yesterday 2/26/2024.  Her rebate was delayed waiting for her rebate funding instructions to be signed and sent back to us. Now that we have it she will get her rebate within 5 business days.

    Customer Answer

    Date: 02/29/2024

     
    Complaint: 21345581

    I was not ever given refund instructions UNTIL I notified BBB. As soon as you got in contact with them suddenly I got an email with my instructions. Of course as soon as I soon as I received the email I completed the document and have received my refund. I will not take the blame for them NOT contacting me until now. What person in their right mind refuses to fill out a document to receive money they are owed? I accept that this is closed now that I am paid but will not agree to their statement. Please have them send you a copy of the sent email that I supposedly disregarded.


    Sincerely,

    *************************

  • Initial Complaint

    Date:09/13/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

    Business Response

    Date: 09/14/2023

    We apologize that these marketing materials have upset you. This service has helped many people over the years. We have helped heirs save their estate homes, fix up the estate homes and get them ready for sale, pay for funeral cost, and pay for unexpected bills during the probate process.

    The probate process is very tough on families. They not only have lost a love one but sometimes they really need to get some liquidity during this process. We never mean to upset anyone only help.

    We will take you off our mailing and contact list. Please allow for at least 30 days as campaigns are cycled through every month. Again, we apologize for upsetting you. 

    Sincerely,

    ***********************

  • Initial Complaint

    Date:08/01/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My trust fund went missing and every bank account that I had all at the same time they were all even allowed to use loan companies such as this one and I've called several times I even have access to the account numbers and don't know how to access the money? When I call they have my information and I let them know identity thieves have been stealing my inheritance and non- profit, ***, pod/itf , and others most were turned to Bitcoin and moved through API transactions that I don't even know how to use. Can you supply me with my records and transaction history please. .

    Business Response

    Date: 09/06/2023

    **************,

    I appreciate your situation but unfortunately, we have no record of you, an estate tied to you or any other family member. We cannot share information that we do not have and your facts that you have in the complaint are vague at best. We never ignore any legitimate inquiry from customers, executors and or the probate attorney involved with the estate. We complete a high level of due diligence, background checks, and confirmation process with attorney's/trustees prior to any advance given. If you have further facts regarding the estate, and or these transactions, please feel free to contact our servicing department. They can be reached at *****************************.

    Thank you,

    ***********************

    President & CEO

  • Initial Complaint

    Date:07/25/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************sment lawsuit if this continues. I would add that my sister, ***************************, has also been annoyed with these fliers and may send you a comparable notice. If I get one more of these, you will hear from my lawyer. Remove my name from your mailing list!Dr. ************************* *********************************************************************************

    Business Response

    Date: 07/25/2023

    We will remove you and the heirs in the estate from our mailing list. 

    it may take two cycles before you no longer receive any more.

     

    thank you,

     

    ***********************

  • Initial Complaint

    Date:04/14/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Complaint: 19938077

    I am rejecting this response because:

    Sincerely,

    *************************

    Business Response

    Date: 05/10/2023

    I am happy to review this situation personally. As the *** I am always concerned and want to resolve customer issues. If this is a contract dispute I am happy to talk through the issues. If it is something other I am happy to walk through that as well.

    Please feel free to contact me directly at ************.

    best,

    *********************;

    President & ***

  • Initial Complaint

    Date:02/14/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution, as long as no further letters are sent to my address, is satisfactory.  Any further correspondence will be reported to BBB.

    Sincerely,

    *************************

    Business Response

    Date: 03/07/2023

    We apologize and you have been removed. 

  • Initial Complaint

    Date:11/22/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Beginning this year, this company has been sending me letters in the mail asking me to accept probate services from them. My father passed in October, 2020, and I have already settled his estate with my family and do not have any lingering business. I called their number in September 2022 and left them a voicemail asking them to close a case and identification number they gave me, and to not send any mail or contact me via phone. This did not stop them from attempting to call me in October 2022, and they have continued to send me three letters since that call. I received a letter in the mail today, deceptively and incorrectly titled as "Hurricane Probate Relief Program" on the envelope, but the inside contents continued to ask me for my patronage with my father's estate. The title of this letter is extremely questionable too since I do not live in nor have I ever lived a state that is affected by hurricanes, and neither have my family or any deceased family members. This business is predatory, and I want them to stop contacting the families of deceased people to use their services, and to addtionally stop sending deceptive mail if this is a new practice of theirs.

    Business Response

    Date: 12/18/2022

    We will ensure that this person is removed from our mailing list. As to us being a predatory company, it could not be further from the truth. If they took the time and reviewed our website they would see many customer testimonials where we helped so many people in difficult positions. We have helped customers save their homes from foreclosures, helped many people have the liquidity to actually fix up the homes inside the estate, pay for outstanding estate liabilities and even in some cases help with the funeral expenses for their loved ones. We understand this is a very tough time for people going through probate and they have lost a loved one. We also understand they may not need our service but for those who do it is invaluable. We hope this customer accepts our deepest sympathy for their loss and again, we will remove them from our marketing outreach programs. 

Inheritance Advanced, LLC is NOT a BBB Accredited Business.

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