Reviews

This profile includes reviews for The LASIK Vision Institute, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The LASIK Vision Institute, LLC has 27 locations, listed below.

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  The LASIK Vision Institute, LLC

  1555 Palm Beach Lakes Blvd Suite 600 West Palm Beach, FL 33401-2333

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  The LASIK Vision Institute, LLC

  50 Mall Rd Ste 10 Burlington, MA 01803-4537

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  The LASIK Vision Institute, LLC

  1304 Buckley Rd, Suite 301 N Syracuse, NY 13212

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  The LASIK Vision Institute, LLC

  9715 Medical Center Dr Rockville, MD 20850-3320

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  The LASIK Vision Institute, LLC

  3030 N Rocky Point Dr W Ste 170 Tampa, FL 33607-7201

Review Details

• Review fromAshley H

  Date: 06/03/2023

  1 star
  This company is awful. My husband is a physician himself and I am a healthcare consultant and never have we ever dealt with a company abandoning their patients like this company. My hosband paid $3500 for the procedure which included a warranty. After his procedure he has dealt h worry issues and can not see properly. The company has dodged our calls, not returned our calls and doctors have even given ** fraudulent numbers to call. Very disappointed. We will be reporting the office in *************** to the state. Do your research before using this company.

• Review fromMichael B

  Date: 03/24/2023

  1 star
  Agent stated there would be a $200 discount if the LASIK was done that day because someone would need to come and pick up my wife. I was on the phone when the conversation occurred.My wife stated my father would come to pick her up and the agent stated that was fine and that it didnt need to be an Uber/Lyft. We relied on that information and decided to purchase and perform have the operation the same day as the consultation. Later, my wife stated no discount was applied and the agent spoke to me personally and disclosed she had made a mistake and she couldnt honor the original discount offer.My wife canceled the transaction and didnt perform the surgery because the agent refused to honor the discount offered. If the principals agents cannot honor their word then how can one believe the principal will? At that moment, we lost trust in the business. I understand that the agent feels like her hands are tied because she couldnt apply the discount in the system (from what my wife stated the agent told her), but no effort was made to contact the owner to explain the situation. In my opinion, customer satisfaction is worth much more than the discount the business failed to provide. Ultimately, this wasted my wifes time, led to this review, and we will look to perform the operation at a business that seeks to honor its word.

• Review fromJennifer A

  Date: 05/31/2022

  1 star
  Very disappointed. I scheduled an appointment for a second reimage on one of my eyes because I am not seeing clearly after the first procedure and first reimage. They made me go to an outside optometrist to have an eye exam, wait 2 months to review everything and the schedule an appointment to be seen. I had to pay $99 for the consultation for them to tell me they would never approve a third procedure because th film in the skin is too thin. Why would you allow a patient to waist their time, gas, money on an outside eye exam, and $99 visit fee for them to say Ithey would never approve the procedure per policy? I believe I deserve a refund at least for the $99 I paid for today's visit. Poor communication and customer service.