Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

HGreg.com Broward has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHGreg.com Broward

    Auto Distributors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3801 S State Road 7, West Park, FL 33023-6159
    BBB File Opened:
    4/22/2019
    Business Management
    • Customer Service Manager
    Contact Information

    Principal

    • Customer Service Manager

    Customer Contact

    • Customer Service Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I recently purchased a 2020 ****** Corolla on 5/13/24 at ***** in *******, ** and overpaid due to unnecessary fees that I was told could not be removed due to new policies. I didnt push any further about these extra fees because Im a first time car buyer, and I was taken advantage of. I would like an in depth explanation of each fee provided in the itemization.The original price of the car was $14k and I put $6,800 down including a trade in, yet ended up with a loan for $15k as a result of $7k in extra fees.This vehicle has damages that were covered upon test driving and were not visible until after purchasing. I am past the 5 day 500 mile return policy, but feel I deserve financial compensation for these damages as they were hidden from me at the time of purchase. I would also like these damages to be repaired free of cost.Damages include a broken trunk/gas door lever on the drivers side floor that was covered by plastic, multiple scratches to the passenger side window that were covered up by dealership stickers at the time of test driving, as well as a cracked windshield that was not damaged during the test drive and must have occurred when they gave it a car wash before handing it over to me.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Thomas D

    1 star

    12/02/2022

    I bought a $30k car at HGreg less than a month ago. It's in the shop now and the mechanic says it's extremely unsafe to drive, and needs an $1100 repair. HGreg is not returning my calls or taking any responsibility. They were extremely helpful and friendly while I was buying the car, but now that I forked over the money and don't have the possibility of returning it, they are ignoring me.Apparently, somebody tried doing a patch repair to the suspension system to make it drive correctly for a little while.When I bought the car, the steering wheel wasn't centered. I needed the car right away to drive all the way to *******. I took it anyways because the sales person and managers assured me that they'd take care of any issues. They gave me a $100 discount to address the issue on my own in *******.The issue quickly got worse to the point that the steering is binding after a turn and the wheels won't return to center. This is extremely unsafe! My mechanic says it's clear that somebody had worked on these components recently to try improve the ride quality as cheaply as possible, without doing the repair the correct way. The issue is that this cheap job made it so that the car drove well initially but quickly degraded and ruined other components, making the repair even more expensive than what it would have been if they had done it the right way to begin with.The fact that HGreg (my salesperson, managers, and finance manager, all) are not returning my calls or emails makes me think that this is standard practice for them. To my mechanic, it's clear that they cut corners and got the car driving well temporarily to fool a buyer, by doing things that would make the repairs even more expensive and potentially lethal!They were SO friendly, warm, and helpful during the purchase. I trusted them because of this! And now they won't even get on the phone with me. The car I bought is undriveable. I can't get to work. And they couldn't care less.

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.