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Business Profile

Auto Distributors

HGreg.com Broward

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Distributors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/17/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently purchased a 2020 ****** Corolla on 5/13/24 at ***** in *******, ** and overpaid due to unnecessary fees that I was told could not be removed due to new policies. I didnt push any further about these extra fees because Im a first time car buyer, and I was taken advantage of. I would like an in depth explanation of each fee provided in the itemization.The original price of the car was $14k and I put $6,800 down including a trade in, yet ended up with a loan for $15k as a result of $7k in extra fees.This vehicle has damages that were covered upon test driving and were not visible until after purchasing. I am past the 5 day 500 mile return policy, but feel I deserve financial compensation for these damages as they were hidden from me at the time of purchase. I would also like these damages to be repaired free of cost.Damages include a broken trunk/gas door lever on the drivers side floor that was covered by plastic, multiple scratches to the passenger side window that were covered up by dealership stickers at the time of test driving, as well as a cracked windshield that was not damaged during the test drive and must have occurred when they gave it a car wash before handing it over to me.

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