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Find a Location

Velocity Auto's Inc has 1 locations, listed below.

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    Business ProfileforVelocity Auto's Inc

    Custom Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7310 Aloma Ave, Winter Park, FL 32792-7104
    BBB File Opened:
    2/10/2016
    Years in Business:
    11
    Business Started:
    2/26/2013
    Business Incorporated:
    2/26/2013
    Type of Entity:
    Corporation
    Business Management
    • Ivan Miolan
    Contact Information

    Principal

    • Ivan Miolan

    Customer Contact

    • Ivan Miolan

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On August 10, 2022 I purchased a vehicle from Velocity Autos for a price of $15,694.20. I was informed by ***** that the car had a rebuilt title but was reassured that it was fine and that was not something to worry about. I was also never informed of any damage or previous issues with the *************** also took it upon himself to drive to my home late the night we purchased the car because he stated there was a missing document. It seemed almost as if he rushed the transaction and wanted to get it finalized before we could realize there was issues with the car. The same day I purchased the car the engine light came on and when ***** came to have the documents signed I told him and he simply said to bring it back in to have his mechanic check it out. The code that came up was for a misfiring cylinder and the mechanic simply sprayed compressed air into the cylinder and cleared the code from my car and said it was good to go. Now almost 2 months later the same code came up on the car and come to find out my head gasket is blown because the issue was ignored. This is a $1,500.00 job that could have been easily prevented if the misfiring cylinder was repaired in the beginning and not just clearing the code. And by ignoring the issue and telling me it was okay to drive on caused more extensive damage and now im being told I need to replace the whole motor. This whole situation happened because we were not informed on any issues with the car and ***** sold us a car that should have never been put on the lot.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steven G

    1 star

    07/18/2023

    I got fooled at this place I can't wait to show all the texes plus diagnostics. I bought a 2006 buick lucerne that at 2 weeks the tie rod snapped not broke snapped. Then motor started shacking on top of that I fixed 3 slow leaks on tip if that the tranny started shifting hard. I contacted manny I went in he told ne there's nothing they can do. Told him about bad smell that git worse Told him about broken tie rod Told him motor shacking is and about transmission is shifting hard. I asked if I can return the car which was 2 weeks according to law in florida buy here pay here. It said yo contact dealer and if it's 2 weeks withing they should work with you. And haven't. I was told by manager and owner to bring it in I sent it in today with a tow truck manny said I needed a appointment with is a lie he told me anytime to bring it. There giving me the run around. I went within 14 days there trying to screw me.... They are a scam. I've been nothing but nice... Well they got the wrong person not only I got a lawyer. I reported them.. It's not fare.

    Local BBB

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