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Find a Location

Hutchinson Kia of Albany has 1 locations, listed below.

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    Business ProfileforHutchinson Kia of Albany

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/17/2021

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Hutchinson Kia of Albany offers New and Pre-owned Certified vehicles.

    Products & Services

    This Company offers New Car & Pre-owned Certified Vehicles.

    Business Details

    Location of This Business
    2875 Ledo Rd, Albany, GA 31707-1275
    BBB File Opened:
    6/7/2005
    Years in Business:
    24
    Business Started:
    8/23/1999
    Business Started Locally:
    8/23/1999
    Business Incorporated:
    5/2/2018
    Accredited Since:
    12/17/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Hutchinson K-2 Motors, LLC
    • Kia Of Albany
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Business Management
    • Mr. Jay Dean, General Manager
    • Mr. Frank Reynolds, General Manager
    • Mr. Tim Baird, Operations Manager
    Contact Information

    Principal

    • Mr. Jay Dean, General Manager
    • Mr. Tim Baird, Operations Manager

    Customer Contact

    • Mr. Jay Dean, General Manager
    • Mr. Forest Hutchinson, Owner
    • Ms. Michelle Angry, Comptroller
    • Mr. Jason Morgan
    • Mr. Tim Baird, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (229) 420-0056
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/14/2023

    Complaint Type:
    Order Issues
    Status:
    Resolved
    On **** I came to the dealership to purchase a car. This company did not act in good faith. They upcharged me 16k had me sign multiple papers and the numbers weren't right. After looking at my purchase agreement which I was told was the same one I signed before... the purchase price went up 10k and there was a warranty I didn't agree to for 6k. I don't need a extended warranty on an Electric vehicle. I told them I didn't want it. The warranty was not signed by me but added into my retail purchase agreement.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bridgett S

    1 star

    04/05/2024

    The Dealership told me that they were going to try and fix my car after I took it back to them for the second time.. it's been in the junk yard for almost two years. Now the New G.M. wants me to Pay them Storage fees and they never contacted me about my vehicle.. The new G.M. also made inappropriate comments to me about driving their loaner vehicle... Accusing me of driving it by my own accord.. He also made laughing gestures about my situation, and at one point told me to do what I wanted to do, as he didn't care either way. The next day he called and threatened me about the loaner, saying He's gonna report it stolen...He also stated he's gonna charge storage fees on my personal vehicle, after the dealership's failed communication skills concerning my car and the loaner...He was very inconsiderate, judgmental, and made me feel as if he was racial against my color and gender! I wouldn't recommend anyone to this dealership, it takes months, to a year, to 2 years almost, only to get treated harshly, and to be threatened for what they failed to do on their parts.. Also, he is trying to charge me storage fees in hopes of taking my car away from me.

    Local BBB

    Better Business Bureau serving the Fall Line Corridor, Inc.

    BBB Reports On

    BBB reports on known marketplace practices.

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