Business ProfileforManheim Auctions

My name is ****, and I own *********** Auto Sales in ***************, *******. Manheim is an unethical company that's getting worse during this economic slowdown. We own a small, independent, family-owned used car dealership, and we've purchased only green-light vehicles from Manheim for over 15 years. Last month, we bought a 2020 Kia ******* that **** Car Rental previously owned. Before even receiving the **** we learned that the title was branded in ******* as a salvage title. We pay extra to purchase ONLY green-light automobiles, so how did this happen? We called the auction, and they said the title is clean IN ****. However, as the title is branded as salvaged IN *******, it cannot be registered in *******, much less sold or EVEN driven. We contacted the ********** of ***** Vehicles in **** and ***********. Neither governmental office has been helpful, and neither **** nor Manheim will take responsibility for this deceitful sale. We recently discovered that this car has been sitting in a Manheim Auction facility since January 2021. We also pay $250 per vehicle for DealShield in case of such emergencies. Manheim refuses to accept the return of the car as arbitrated. This is costing our already slow business $14,535. Something this negligent could put our dealership at risk of closing, putting our 6 employees out of work, and us having to declare bankruptcy. This vehicle is unacceptable to sell, and DMV, ****, and Manheim have stuck us with a defective vehicle, which is only good for parts. My husband is in the Emergency Room as we speak, experiencing symptoms of a stroke due to the stress of this debacle. PLEASE be VERY wary of buying from Manheim Auctions. Use Adesa instead, as that company is much more ethical and honest.