We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Collections Agencies

Central Sources

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 9 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/20/2024

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Central sources hired a private investigator ************************* ************ who will not stop harassing me and my family! He contacted family members that I have no contact with and started a whole family problem! I will be filing charges against Central Sources and this private investigator for causing me stress and depression! I had made a Payment of $220 Ace Cash Express! They still want money from me! When I had told them that I paid they started to argue with me and threaten me! They need to be arrested and thrown in jail for fraud! With all these complaints against them Im surprised noting has been done yet! PLEASE SHUT DOWN CENTRAL SOURCES! I called ace cash express and they gave me the right number to call and I paid receivables mgmt. so Central Sources can go to h*** along with *************************

  • Initial Complaint

    Date:02/03/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have had these people calling me leaving messages on my phone to call back. I picked up a call the other day and it was a lady asking if i am ******, i said who is this, she read off my address and asked if that was my adress an i said what is this about, she then said she had to identify me first, and read off my birthday i refused to confirm and kept asking what this is about she kept saying i had to confirm it was me i said how many malina browns are there? She then hung up in my face. I am not giving these people anything especially after reading these reviews, what a scam!!!!

  • Initial Complaint

    Date:01/18/2024

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people harsass people that people that a person don't even talk to. Try to get your address and employer information from people, which is illegal to do that consider harassment, they are rude when they talk to ask did u receive someone paperwork how u going to serve someone if u don't know where they are

  • Initial Complaint

    Date:01/10/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I rec'd call call from someone acting like a cop and was looking for a family member and when I asked him not to call my number number again he started yelling and spit out some address saying he was going to deliver these papers in person and that this phone call confirmed this person was served, like he was some sort of court representative.. I told him the police would be called as he was very aggressive so he hung up on me. I called the number he gave me ************ and asked for a supervisor,, pending call back.

  • Initial Complaint

    Date:09/01/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    this company is a scam have had there socalled investor that pretends to be law enforcement harassing myself and my spouse on behave looking for another person literally called me back to back spoofing a local number extremely rude acting like the cops told him he has the wrong number and continues to call and leave messages called central whatever there called to tell them they tried to have me give them my personal info like I'm not stupid your a fake company trying to get information they should be in jail i am on the tcpa do not call list. explained to that fake collector to stop and then he continues to call all family and friends about the same thing no info just looking for a random person. scam scam scam people hope they get shut down and sued they wouldnt give me any information on themselves to send over to my attorney. for harassment.

  • Initial Complaint

    Date:08/31/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is calling and harassing my employer and my personal number several times a day. They are threatening me for my work, business and current physical location.When you call back they arent willing to give any information. Ive googled their numbers and found nothing.I received a message with their name. Googled their name and found all these complaints. My information hasnt changed in years. This company is obviously a scam as they are calling from several different area codes as well with no information

  • Initial Complaint

    Date:08/28/2023

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company is harassing family members

  • Initial Complaint

    Date:03/16/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company hired someone they refer to as a Private ******* whose only purpose is to find you to deliver documents. This Locator calls EVERYONE that *** be associated with you and leaves them VM messages regarding some claim against you. Then they try to harass you into giving them your current location to deliver said documents, but when you ask for more information they said they cant tell you anything, but they expect me to openly give them my current whereabouts. Absolutely insane the extent this guy goes to. He called my stepmoms work repeatedly after I told him to stop calling there to which he replied he would continue calling until he found out where my place of employment was. How is that legal? ************ is the number he calls from ******* is his name.

  • Initial Complaint

    Date:02/27/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Can you not call or text ********** please I don't know this person

  • Initial Complaint

    Date:02/15/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A company called central sources has been calling my family members and my work without my permission trying to collect a debt. They have a guy they call a locater who makes vague comments about saying he is going to bring me some papers. I have made payments with them and have one payment left and needed to move the payment back one week on my payday and they said they couldn't do anything and again made vague comments about they would have a locater call me and bring me some sort of papers. I asked if they were court papers and they said they couldn't say. I do not want them calling my work or any family members I never gave them any permission to do this.

Central Sources is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.