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ComplaintsforAnnualCreditReport.com
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/26/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
annualcreditreport.com website that has been set up as required by federal law does not work. It has not changed in years and was always broken. I need someone to force these crooked scumballs to fix their clearly intentionally broken system to meet todays standards (a site that actually works when you press a button). Hundreds have complained yet the crooked reporting agencies that torment poor non-business entities with their product are not held accountable to any standard whatsoever. Read the reviews. https://www.consumeraffairs.com/online/annualcreditreport_com.html?page=2#sort=recent&filter=noneInitial Complaint
10/17/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I would like a copy of my current 2021 credit report from Equifax, Experian or Trans Union. Each time I enter my information (including my social security number) no download occurs. I would like a mailed copy of my credit report in 2021.Initial Complaint
10/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Back on 9/1/21 I went to annual credit report.com to get my "free" credit report(s). I was supposed to be able to view them online, ur was unable to because ALL of the identifying questions asked of me offered no valid responses. For example, the question: " Iur records show that from XXXX-XXXX you lived im one of the following cities. Which city did you reside in?" Of the four cities listed, none of them were the correct city, so I selected "None if the above". Every question asked inc me had responses that listed options where none of them were correct. So I had to select "None of the above" for every question. I'm doing this, at the end of the questions I received a statement that I was unable to view my free credit reports online and had to have them mailed to me.within three weeks. It's now been over six weeks and I still have not received them. I've contacted the company many times to ask what happened but get no answer or credit reports.
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Customer Complaints Summary
36 total complaints in the last 3 years.
14 complaints closed in the last 12 months.