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Business Profile

Credit Services

Explore Credit, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Services.

Reviews

Customer Review Ratings

1.04

Average of 176 Customer Reviews

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Review Details

  • Ancye L

    Date: 05/01/2025

    Do not I repeat do not do business with the scamming a** ppl will have you in even more debt with them they should be shut down for the s*** they pulling over ppl

  • Davian M

    Date: 04/24/2025

    Their loans arent meant for long term. Theyre meant to get you out of a quick bind and paid back immediately. Ive done 2 loans with them and paid them back in full way before the first payments suppose to come out and havent had any issues. My only complaint is for some reason now Im not able to pull another loan not sure if they changed their process of how they approve loans or what.

  • Kelly I

    Date: 04/22/2025

    I applied for a loan on April 18 and was preapproved for $500. I then received an email stating that my bank account information was incorrect and that I needed to email them a picture of me holding a drivers license and the last two months of my bank statements unfortunately I did that call them back. They stated that they received them received another email saying that the bank account was still wrong so I called and talked to a representative and verified the bank account, they kept wanting me to give them the full routing number and full banking account information over again once we got that squared away. I got email later that day saying that my funds were deposited. its Tuesday still no funds deposited so I called them and a representative told me that the funds were initiated to a different bank account. I have them close my account and I will eventually change everything but I believe they are frauds and try to steal peoples identity

  • TRACYE D

    Date: 03/28/2025

    I applied for a loan 4 times with EXPLORE CREDIT LOAN I WAS TOLD 4 times I was APPROVED! The first time I was told I entered my asocial security number wrong. The second and third time I was told I applied again too soon. I waited the 10 days I was told to apply and got all the way to the end were they sent me a email stating I was waiting for funding. After calling 3 times I was told the money would be in my account in 24 hours. Then 24 hours later I was told my application was DECLINED! I shared my bank account I information and took a photo with my drivers license information front and back! I am terrified I will be SCAMMED! I am calling the bank right now to change all of my information and may go to another bank all together!!!!! This is wrong and should be investigated!!!! I needed this money for dental work and now have to suffer in pain because they lied to me as bd told me I was approved!!! DO NOT USE THIS COMPANY !

  • Sydney P

    Date: 03/01/2025

    They have bank information and was told that theyre doing a verification process and I still havent heard back from them. I sent an email asking for the status and I havent gotten a response.

  • Jasmine M

    Date: 03/01/2025

    Do not borrow! They are thieves and steal money from your bank without permission or authorization!

  • Carla J

    Date: 02/11/2025

    I applied for a $500 loan and was approved and signed the loan agreement. They stated they need to confirm my banking info and i spoke with them 3 times to confirm. They stated that they had everything they needed and the next i was told that i was approved bit only for $300. I resigned the agreement and the next day received a text saying I had been funded. That was on Friday 2/7/2025. Today Tuesday, i still have not received any money but received a call and a text wanting to know if everything was ok. I texted and emailed back that i have not received any money and then a couple of hours later received an email stating the denied my request because they could not verify my account despite having whole bank statements. Then had the nerve to tell me to reapply and that it was denied in error, I think not. They are scammers and i told them as such.

  • Anna J

    Date: 02/03/2025

    I believe this company is committing fraudulent accounts, I tried to take a loan out, was approved for 350....everything was verified,but the account number and rotating number was different then my own. I alerted them several times, the agent canceled my loan when I spoke on this

  • Daniel R

    Date: 01/17/2025

    I took out a 500$ loan last spring, have been paying 200 a month, on December 24th I received a text saying I could payoff my loan for half of my balance on a holiday special, agreed to a payoff of 200$ i asked if this would pay my loan off in full and they said yes it would, the 200 was paid on December 27th, they then proceeded to take out 100 again on the 3rd of January, when I talked to them they said it was a mistake and that would be the final payment, I said no I had an agreement that 200 would payoff my loan in full, after much back and forth of them lying to me they finally said they would refund my money but it would take 7 to 10 business days, now 2 weeks later they are saying it has been forwarded to a refund department and would be another 3 to 4 business days, which i doubt. Plus on their online website it shows that I still have a balance and the interest keep growing. This company needs to be shut down and needs to pay back a lot of people a little of money

  • Angela V

    Date: 01/15/2025

    I am only giving 1 star because it does not let me put nothing. I have email communicate regarding paying off my loan, not only did the company take the amount due but took out extra. Two additional charges were made to my account. I sent several emails with no response. I called and was told I would get a call back and then when someone did stay on the line to try to help me, I was finally told I would be getting a refund of the amount that was pulled without my consent or permission. I am assuming he told me that to get me off the phone. This was over a month ago and I have yet to receive my funds back. Since then I have reached out multiple times and no response. They are quick to withdraw from your account but will not refund what was taken in excess of the contract or payment in full.

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