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Business ProfileforSpring Legal Group
Current Alerts For This Business
According to information in BBB files, Spring Legal Group shows patterns alleging Contract Issues, Service Issues, and Refund Issues.
BBB files show a pattern of complaint alleging difficulty in obtaining contracted services from Spring Legal Group. Allegedly, consumers are in debt negotiation contracts with Spring Legal Group, where they are instructed to perform monthly deposits into a bank account that Spring Legal Group explained would be used to pay the consumer’s debtors and creditors.
Consumers state that they are continuously contacted by creditors, debtors, and courts requesting payments or appearances at which time they reach out to Spring Legal Group for assistance or request a refund for the unrendered services, the amount of money in the accounts is substantially less than what was deposited. No explanation other than service fees are provided. When requesting an itemized billing, the requests go unanswered.
On June 7, 2022, BBB contacted Spring Legal Group seeking their voluntary cooperation in eliminating the pattern of complaints.
BBB has received no response from Spring Legal Group regarding the identified pattern of complaint.
BBB will update this aspect of the Business Profile once additional information becomes available.
Additional business information
BBB has received information that, Spring Legal Group is contracted with Strategic Financial which is subject to a pending government action, click here for details, https://www.bbb.org/us/ny/buffalo/profile/debt-relief-services/strategic-consulting-0041-236007105
At-a-glance
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Business Details
- Location of This Business
- 1201 Peachtree St NE Suite 200, Atlanta, GA 30361-3503
- BBB File Opened:
- 8/10/2018
- Years in Business:
- 6
- Business Started:
- 7/24/2018
- Business Started Locally:
- 7/24/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Ms. Melissa Michel, Owner
- Joseph O'Donnell, Director of Customer Care
- Contact Information
Principal
- Ms. Melissa Michel, Owner
Customer Contact
- Ms. Melissa Michel, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
65 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
36 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jerimiah J
08/05/2024
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