Reviews

Review Details

• Review fromRick A

  Date: 02/27/2024

  1 star
  This company sells defective headlights and will not give your money back. I have exchanged 5 set of Bronco headlights with the same issue. Since I took advantage of the trade in, I no longer have my original headlights. They will not give my original headlights and they stole $1357.50 and I dont have working headlights. Im taking them to small claims court since they ignore my emails promise to call me back and dont. They leave me with no choice. Ive swapped out 5 sets of headlights which is a lot of work and damage to my truck each time I do this. Buy Oracle headlights! Unfortunately Im out my money and headlights. Also I was pulled over because they were flickering. Unnecessary to be confronted by the police with headlights that are supposed to ****** certified.

• Review fromDerek A

  Date: 01/11/2024

  1 star
  Bought headlights that didnt come with the hardware to adjust them Called to try and figure it out and salesman wasnt very good Now I have a 200$ headlight that I cant mount to my truck Stay away from morimoto

• Review fromHayden F

  Date: 08/23/2023

  1 star
  Purchased a set of headlights for my 2021 **** Ranger a couple months back. Paid separately to have them installed, almost immediately the daytime runners and blinker stopped working. When I addressed it with the independently ran automotive shop, they mentioned that they have come across this issue with a lot of **** models. They advised me to speak to Morimoto to see if they have a fix. After a couple/few months, Morimoto didn't seem to be making any progress on finding a fix, however they acknowledged that this is a known issue but it was only effecting a SMALL amount of vehicles on the market..... (Seems interesting that its a "small issue" but yet a small mom/pop ran auto shop knew about it). Morimoto has since offered to send a replacement but also mentioned that with the small amount of people that have requested a replacement, they have continued to have the problem with the new set. Leaving the consumer out additional money for installation of the replacement set. The bottom line is that Morimoto knowingly had a faulty product on the market and failed to "take it off their shelves" until a solution has been made putting the consumer in ***** way.

• Review fromBob C

  Date: 07/19/2023

  1 star
  Sold me tail lights for my truck, immediately they didn't work properly and they get water inside. Morimoto sent me another set that I had to pay $700 for that was to be refunded when they got the old lights back. New lights arrived broken, they are physically cracked. I emailed Morimoto and stated I just wanted to send both sets of lights back and now they are refusing to answer my emails and when I call they just put me on hold until I hang up. Morimoto owes me $1400 for the two sets of broken tail lights that they sold me that I can't use.

• Review fromChristopher S C

  Date: 05/08/2023

  1 star
  Wasted my time with their paid to trade program. It appears to be a farce. This was a waste of my time. Other emails suggested possible fraud, "it is out there'."Morimoto - Paid to Trade Thu, Feb 16, 6:42?AM to me *****,Thanks for getting that information back to me.Seeing that your proof of purchase is from a distributor of Morimoto would lead me to believe that you are a dealer for *****. Id like to clarify something with you. This rebate program is a consumer rebate. So, if you as a dealer of Morimoto products are selling these to the end user, the person who would qualify for this rebate is who you sold them to. So with that said. I can not process this claim based on the proof you provided. I do apologize.To learn more about this program youre more than welcome to reach out to myself or someone at ***** who can give you more information it doesnt look like your contact fully understood how Paid to Trade works.Again, I do apologize.****"