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Find a Location

SCANA Energy Marketing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSCANA Energy Marketing

    Natural Gas Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    55 complaints closed in last 3 years

    17 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1998

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    SCANA Energy has provided natural gas service to Georgia since 1998. As one of the largest certified natural gas marketers in Georgia, SCANA Energy markets natural gas to approximately 460,000 customers in Georgia’s deregulated natural gas market. SCANA Energy has also been approved by the Georgia Public Service Commission as the state’s only regulated natural gas provider to offer natural gas to low-income consumers as well as customers who are unable to get natural gas service from other marketers.


    All across the state of Georgia, from Atlanta to Savannah, from Rome to Macon, SCANA Energy offers great natural gas rates, convenient online account access, payment options that fit your lifestyle, and tools to help you understand (and better manage) your energy usage.

    Products & Services

    electric company, energy marketing, utility company

    Business Details

    Location of This Business
    3344 Peachtree Rd NE Ste 2150, Atlanta, GA 30326-4808
    BBB File Opened:
    6/1/1998
    Years in Business:
    30
    Business Started:
    10/1/1993
    Business Incorporated:
    10/8/1993
    Accredited Since:
    6/1/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • SCANA Energy
    • SCANA Energy Regulated Division
    • SCANA
    Hours of Operation

    Primary

    M:
    7:00 AM - 8:00 PM
    T:
    7:00 AM - 8:00 PM
    W:
    7:00 AM - 8:00 PM
    Th:
    7:00 AM - 8:00 PM
    F:
    7:00 AM - 8:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Kimberly Penz, Marketing
    • Tara Surratt, Regulatory
    • Scott White, President
    • J. Brett Newsom, Vice President
    Contact Information

    Principal

    • Tara Surratt, Regulatory

    Customer Contact

    • Tara Surratt, Regulatory
    Additional Contact Information

    Fax Numbers

    • (706) 802-0521
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    55 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William W

    1 star

    05/16/2024

    I was a customer with ********************** for over 20 years. Paid my bills on time. I moved out of state last fall. Paid what I thought was my last bill. Spoke with an agent on disconnecting my service. Thought all was good. Fast forward eight months. I've been turned over to collections and had my credit score impacted over $60. Wasn't aware that I owed a dime. Wasn't contacted. Thanks SCANA.

    SCANA Energy Marketing Response

    05/17/2024

    We are sorry to hear this ****************. Your account was disconnected per your request and a forwarding address was included, however, the final bill was not paid. We continued to mail the notices and final collection notices and nothing was returned by the ***** If we can review further or provide copies of the notices, please call us at **************. Representatives are available Monday - Friday 7am - 8pm and Saturday 8am - 5pm.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

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