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Find a Location

Just Decks, LLC has 1 locations, listed below.

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    Business ProfileforJust Decks, LLC

    Patios and Decks
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/16/2012

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Our decks are individually built to accent your home or business and add noticeable value and enjoyment. 

    Products & Services

    Custom Decks, Pressure Washing, Deck Stain

    Business Details

    Location of This Business
    2897 N Druid Hills Rd NE Ste 284, Atlanta, GA 30329-3924
    BBB File Opened:
    5/25/2009
    Years in Business:
    19
    Business Started:
    1/26/2005
    Accredited Since:
    11/16/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 1:00 PM
    Su:
    Closed
    Business Management
    • Ms. Mary Kirk, Vice President
    • Mr. O. C. Kirk, President
    Contact Information

    Principal

    • Ms. Mary Kirk, Vice President

    Customer Contact

    • Ms. Mary Kirk, Vice President
    Additional Contact Information

    Fax Numbers

    • (404) 420-2407
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We contracted with Just Decks to tear down and erect a new 2 story deck with underdecking and ceiling fan on April 12, 2023. It is now August 3 and they have not completed the work. We paid Just Decks a $ ****** cashier check to begin the work. My family and I can not use the deck or patio due to numerous construction hazards My partner is a service connected Air Force (**** and *********** War) veteran with a disability (ambulates with assistance device,, mobility issues). Just Decks has refused to rectify the hazardous issues that places my partner and children at risk. Just Decks has stated our concerns are punch items that will be corrected when the project is complete. I have not paid the balance at this time. I have multiple pictures and video that are too large to upload but can be emailed upon request. Here are our concerns and Just Decks response to our concerns:1. The railing to the two story deck steps is loose (literally jiggles when touched) . My family can not use the steps as it is a fall hazard. Just Decks has not addressed. 2. Workers left multiple nails in between deck boards, on patio and surrounding ground. My spouse and children are at risk for injury. Just Decks refuses to utilize device to locate and remove metal construction debris. 3. There are exposed electrical wires for an under deck ceiling fan and upper deck control box. Just Decks states they are trying to schedule an electrician to complete the work. We are 4 months into this project. 4. There are exposed jagged, uneven concrete footings that are a fall / injury hazard.. Just Decks has not addressed this concern. 5. Just Decks buried the control panel for existing outdoor pool lights We are unable to turn on outdoor pool lights. This another fall/ injury hazard. Just Decks has not addressed. 6. Uneven concrete footing spillage on an existing cobble stone walk way, another fall hazard. Just Decks has not addressed.7. Deck steps without fascia. The entire deck has fascia boards, however the steps were not included. I requested Just Decks to coordinate the steps with the rest of the deck by ensuring ********************* with fascia boarding. Just Decks stated they will only stain the exposed composite steps due to risk of rot/ deterioration of the composite deck boards. I do not understand this response. Just Decks refused l to complete this aspect of the project . If the entire deck is covered with composite deck boards and has outer finishing fascia boards, why not the steps? The manufacturer of the composite decking material has a website that shows steps that are covered with fascia boards. I have contacted the manufacturer to intervene. Just Decks is listed as a preferred installer for the manufacturer. 8. Unpainted areas of exposed board. No response from Just Decks.9. Unfinished caps on deck step hand rails. 10. Other construction debris on patio. We have asked Just Decks to complete the work for weeks- even to simply correct/ remove the hazards to the benefit of my disabled partner. We have been quite patient with this company and understanding of punch items. However, we feel Just Decks has drastically minimized the needs of my family and the completion of work on my home for weeks. We understand there are commercial projects that Just Decks may have committed to, but we deserve to be a priority, especially after waiting so long.Enough is enough, we are simply asking Just Decks to complete the work they started 4 months ago.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Atlanta & NE Georgia

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