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Find a Location

Rollins, Inc. has 806 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rollins, Inc.

      2170 Piedmont Rd NE Atlanta, GA 30324-4135

      BBB Accredited Business
    • Rollins, Inc.

      1355 Bells Ferry Rd Marietta, GA 30066-6011

      BBB Accredited Business
    • Rollins, Inc.

      3816 Dekalb Technology Pkwy Atlanta, GA 30340-3604

      BBB Accredited Business
    • Rollins, Inc.

      695 Lyle Cir Lawrenceville, GA 30045-4470

      BBB Accredited Business
    • Rollins, Inc.

      1479 Parker Rd SE Ste 300 Conyers, GA 30094-6621

      BBB Accredited Business

    Business ProfileforRollins, Inc.

    Pest Control
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.91/5stars

    Average of 309 Customer Reviews

    Customer Complaints

    717 complaints closed in last 3 years

    144 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2007

    Years in Business: 123

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Rollins, Inc. provides pest control services. 

    Products & Services

    Rollins Inc. is a North American consumer and commercial services company. Through its wholly owned subsidiaries, Orkin LLC., HomeTeam Pest Defense, Western Pest Services, Orkin Canada, The Industrial Fumigant Company, Waltham Services LLC., Crane Pest Control, Trutech LLC., Advanced Pest Control(Stafford, TX) and PermaTreat Pest Control, the company provides pest control services and protection against termite damage, rodents and insects to customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa and Mexico from more than 500 locations. You can learn more about their subsidiaries by visiting their web sites listed below.

    www.orkin.com
    www.pestdefense.com
    www.westernpest.com
    www.orkincanada.ca
    www.indfumco.com
    www.walthamservices.com
    www.cranepestcontrol.com
    www.trutechinc.com
    www.callcraig.com
    www.advancedpest.com
    www.permatreat.com
    www.rollins.com

    Business Details

    This is a multi-location business.

    Find a Location

    Rollins, Inc. has 806 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rollins, Inc.

        2170 Piedmont Rd NE Atlanta, GA 30324-4135

        BBB Accredited Business
      • Rollins, Inc.

        1355 Bells Ferry Rd Marietta, GA 30066-6011

        BBB Accredited Business
      • Rollins, Inc.

        3816 Dekalb Technology Pkwy Atlanta, GA 30340-3604

        BBB Accredited Business
      • Rollins, Inc.

        695 Lyle Cir Lawrenceville, GA 30045-4470

        BBB Accredited Business
      • Rollins, Inc.

        1479 Parker Rd SE Ste 300 Conyers, GA 30094-6621

        BBB Accredited Business
      Headquarters
      2170 Piedmont Rd NE, Atlanta, GA 30324-4135
      BBB File Opened:
      1/1/1970
      Years in Business:
      123
      Business Started:
      1/1/1901
      Business Started Locally:
      1/1/1964
      Business Incorporated:
      8/19/1964
      Accredited Since:
      3/1/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      8000
      Alternate Business Name
      • Orkin Athens, GA
      • Orkin Georgia Wildlife Control
      • Orkin New Orleans Res PC, LA
      • Orkin Frankfort, KY
      • Orkin East Detroit Commercial, MI
      • Orkin Louisville South, KY
      • Orkin Berkeley Residential CA.
      • Orkin Racine, WI
      • Orkin Columbus Commercial East Ohio
      • Orkin Seattle, WA
      • Orkin San Antonio West, TX
      • Orkin West Los Angeles Residential
      • Orkin Mesquite, TX
      • Orkin Mesquite, TX
      • Orkin Bartlettsville, OK
      • Orkin Red River Valley West
      • OPC Services Richmond Kentucky
      • OPC Services Bowling Green KY.
      • OPC Schopen Pest Solutions IL.
      • HTS Fort Pierce, FL Branch
      • HTS Daytona, FL Branch
      • HTS Wilmington, NC
      • Critter Control of Phoenix
      • HomeTeam Pest Defense
      • Orkin
      • Orkin Exterminating Co
      • A Plus Pest Control
      • Surety Pest Control
      • Home Pro Pest Control
      • RM Termite And Pest Control
      • Critter Control
      • Ace Exterminating
      • Hoosier Pest Control
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Gary W. Rollins, CEO
      • Mr. Chris Gorecki, Vice President
      • Ms. Donna Knickerbocker, Project Manager
      • Mr. Chris Nethercott, Manager
      • Mr. Martin Allan, Branch Manager
      • Mr. Cliff Burton, Branch Manager
      • Mr. Andy Bartholomew, Branch Manager
      • Mr. Stephen Swanson, Manager
      • Mr. Andrew Bryan, Branch Manager
      • Mr. Jason Sager, Branch Manager
      • Mr. Shaun Gilman, Branch Manager
      • Mr. Ryan Gard, Branch Manager
      • Tracey Harper, Branch Manager
      • Raymond Cox, Route Manager
      • Allan or April Meeks
      Contact Information

      Principal

      • Mr. Gary W. Rollins, CEO

      Customer Contact

      • Ms. Donna Knickerbocker, Project Manager
      Additional Contact Information

      Fax Numbers

      • (678) 342-5044
        Primary Fax
      • (678) 342-5209
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Pest control

      Customer Complaints

      717 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/18/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I ordered 2 separate pest control services for my home (******, **) and my mother's home (******, **) on 6/21/2022 and 9/8/2022, respectively. As you will see on the pdf file attached, I am not supposed to be charged for call back service and I was charged $59.00 for every no cost service 9 times on my bill from on 10/27/22, 3/3/23, 4/10/23, 5/1/23, 6/6/23, 7/7/23,8/10/23, 9/12/23, & 10/12/23 in addition to the $82.00 cost for regular service for the ****** ** service address. I have called Orkin several times and tried to resolve this issue with no success. The address for this complaint is *************************************************. I paid a total of $2,447 for a year of service in which I expect a refund of $531. They were not sending me regular invoice and every time I call in they noted that I will get one that never came.
      Read More

      Customer Reviews

      309 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ivan G

      1 star

      02/29/2024

      The ************ (**) branch supervisor reached out to me to schedule service when we were unavailable. Regardless of my request to not schedule the outside treatment, the supervisor did so without my approval to satisfy an internal metrics (said he needed to check-off the completed box). I clearly told him the service should only be scheduled at a ************* that works for me. Shortly after the phone discussion I received a text message saying the treatment was scheduled for the next day, February 28th. I contacted their office the morning of February 28th to cancel the service appointment. Regardless of my multiple requests to not perform the service, it was still done without my approval. I contacted the branch and asked why my home was serviced. The representative said I authorized the service and there was no record of me calling a second time to cancel, which was an untrue statement. They should not send a service tech to spray the outside so they can charge you after they were clearly told not to perform the service. I left messages with the office receptionist (two) and a service tech requesting a call back from the Supervisor, still waiting.

      Local BBB

      BBB Atlanta & NE Georgia

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