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Find a Location

Preferred Apartment Communities, Inc has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPreferred Apartment Communities, Inc

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    16 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Preferred Apartment Communities, Inc provides property management that focuses on multifamily communities.

    Products & Services

    Real Estate Investment

    Business Details

    This is a multi-location business.

    Find a Location

    Preferred Apartment Communities, Inc has 26 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3284 Northside Pkwy NW STE 150, Atlanta, GA 30327-2282
      BBB File Opened:
      5/11/2016
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      8:00 AM - 2:00 PM
      Su:
      Closed
      Contact Information

      Customer Contact

      • Maegan Taylor, VP of Customer Experience
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tonya W

      1 star

      02/02/2024

      ******************* ************************************************************** Upon reviewing the lease terms, I noticed that there isn't participation in ******** that is mandatory to proceed with signing the lease. While I understand the benefits of ********, I would appreciate further clarification on why this option is obligatory for securing a lease at your property.I value the transparency and flexibility in leasing arrangements and would like to understand the reasoning behind this requirement. I believe that obtaining a clear understanding of this policy will not only benefit me but also contribute to a more informed and satisfied tenant-landlord relationship.*****, who claims to work in the corporate office of Preferred property, stated it is mandatory that I signed the rentplus agreement in order for my rental agreement to be honored. *************************** advised me that if I did not sign the rentplus agreement that I will be put on a month to month contract. ******** monthly. February 1, **** I was put on a month to month lease in the amount of ******** for not signing the rentplus agreement.Please view the 1st paragraph of the rentplus agreement .The ******** service is a credit reporting and financial tool provided by ************************** LLC, also known as *************, to report Residents rent and/or utility payments due under the Rental Agreement to one or more consumer reporting agencies (e.g., Equifax, TransUnion, and/or Experian). ***Enrollment in ******** is entirely optional and is not a condition of this Rental Agreement.***I am signing the rentplus document in distress with the understanding that if I do not sign the rentplus agreement there will be repercussions. I have nowhere to go at this time and cannot afford month to month. I do not agree with this service and it's clear your company does not care.

      Local BBB

      BBB Atlanta & NE Georgia

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