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          Find a Location

          Storage Post Self Storage has 39 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileStorage Post Self Storage

            Storage Units
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3050 Peachtree Rd NW Ste 300

            Atlanta, GA 30305-2296

            Visit Website
            (404) 537-2620

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            24 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/3/2020

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Storage Post Self Storage provides climate controlled self storage units. 

            Products & Services

            Shipping Supplies, Storage Units

            Business Details

            This is a multi-location business.

            Find a Location

            Storage Post Self Storage has 39 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              3050 Peachtree Rd NW Ste 300, Atlanta, GA 30305-2296
              BBB File Opened:
              2/11/2015
              Years in Business:
              26
              Business Started:
              2/20/1998
              Accredited Since:
              12/3/2020
              Type of Entity:
              Limited Liability Company (LLC)
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Billy Palmer III, Executive Vice President
              • Mr. Stephen Gruver, VP of Marketing
              Contact Information

              Principal

              • Mr. Stephen Gruver, VP of Marketing

              Customer Contact

              • Mr. Stephen Gruver, VP of Marketing
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Renting a storage unit

              Customer Complaints

              24 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/15/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I have had a storage unit at ******************************************** for 7 years. I have been paying the monthly rate and insurance. Sometime between October 1st and November 18th 2023 my unit was burglarized. There had been numerous break ins previously at this location and no attempt was made to inform renters of any such to make the necessary precautions to remove any valuables or secure units further. I was aware when i visited my unit on November 18th and saw my entire unit was trashed and all of my valuable were stolen. Storage Post told me they were unable to check security footage to see who did this and is refusing to pay my claim.
              Read More
              Read 23 More Complaints

              Customer Reviews

              17 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Steph P

              07/17/2024

              I have been with the storage facility for a couple of years. I just renewed. I was overcharged and refused a refund multiple times by employees and management.When I spoke the manager, she continued to blame me for not calling her back in time. When I looked at the date and time she called before we reconnected to speak today, I saw that she left no vm. At least not on my phone. She said if she got a hold of me 10 days ago, she would have been able to give me a refund, even though the amount I paid was processed a week prior.I dont think it is legal for a company to refuse to refund money they owe the customer and make up a lie about why it could not be refunded and then blame the customer. There is nothing related to this information in my signed contract either. Very problematic and I honestly think fraudulent business behavior and they should be investigated.
              Read 16 More Customer Reviews

              Local BBB

              BBB Atlanta & NE Georgia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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