Business Profile
Vitamins and Supplements
Research VerifiedThis business is NOT BBB Accredited.
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Customer Review Ratings
2.21/5 stars
Average of 14 Customer Reviews
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Review fromdan t
Date: 01/25/2025
1 stardan t
Date: 01/25/2025
0 ordered nerve supplement on Jan 9 2025 , as of Jan 25 2025 haven't rec'd product yet. It show **** system still in transit from **********... 90 miles away from me as of Jan 14 still floating around?? called customer support and got a response that it's delayed. No kidding!! It's not comingResearch Verified
Date: 03/27/2025
We apologize for the delay and any frustration. Severe weather impacted **** deliveries, which was beyond our control. According to our records, you were refunded, and your package arrived. Let us know if you need further assistance.Review fromKenneth H
Date: 12/27/2024
1 starKenneth H
Date: 12/27/2024
I have been seeking a refund of $142.00 with NO results since November 12th, 2024, from the following business:Research Verified, LLC **************************************************** My wife ***** sought relief from her nightly 3 to 8 painful leg and foot cramps per night that wake her up. She has to do all kinds of stretching and walking to relieve them. I researched on-line and found Research Verified LEG CRAMP RELIEF. Thinking that they might be the cure for her, I ordered six bottles.Order Information:Date: Oct 28, 2024, 10:55:58 AM Shipping Cost: $9.95 Subtotal: $142.00 Total: $151.95 We received the pills on October 31st, 2024, and she started taking them. She took them for twelve days, but sadly, they did NOT work for her. She has since been diagnosed with spinal stenosis and disc issues, the real culprits. She has an appointment with a surgeon on January 8th, 2025, for the probable fusion of an additional four vertebrae. I would like to resolve this matter SOON, before her surgery as I will shortly be her full-time caregiver again. She required months of continual care after her first spinal fusion in 2021.I mailed all six bottles back on November 12th, 2024, to Research Verified s shipping and receiving center at P.O. *************************************** via **** Priority Mail Tracking Receipt # **** 5107 8727 4317 5855 22. I requested a full refund of $142.00 excluding the shipping charges, per their 100% Money Back Guarantee. The pills were received in ********, ** at 8:31 a.m. on November 14th, 2024, per that same **** Tracking Receipt Number. I have the *********** date I have Not received a refund or response from Research Verified.Research Verified
Date: 01/12/2025
We apologize that we were unable to assist you directly through our customer service team earlier. Please know that we are always available to support our customers. After reviewing our records, we could not find any previous communication under your name or email address. However, we have verified your online order and processed your refund in accordance with our 365-day money-back guarantee. Please check your inbox for further details.Review fromValerie M
Date: 09/22/2024
5 starsValerie M
Date: 09/22/2024
For various health conditions, my hair has taken a beating the last few years. I have taken RV Hair Growth for almost a year now. It didnt take 30 days for my hair to suffer, so I knew it would be way more than 30 days for it to be repaired. I started to see a difference around the 7th month or so. Less hair was falling out. I was thrilled! At ************************************************************************************************ better condition. Its soft, its shiny and its manageable. I would say its healthier than before I started taking your product. That's what I was looking for. Thank you for putting forth the research. Love you product.Research Verified
Date: 09/25/2024
Hi!
Thank you so much for your thoughtful review! We're thrilled to hear that you're experiencing such positive results with your hair's condition. We appreciate your patience and realistic expectations, and we're glad our product has been able to support your hair health. Thank you for choosing us!
Review fromJack P
Date: 02/13/2024
1 starJack P
Date: 02/13/2024
purchased six bottles of the Hair Restoration. This product did not work at all. This Company and its products should be shut down and consumers warned.Research Verified
Date: 02/15/2024
I am sorry to hear that you were not satisfied with your purchase. Hair loss can be caused by a number of different reasons, and because everyone is different, results will vary. This is why we are amongst the few companies offering a full 365-day money back guarantee. Unfortunately, I see that it has been well beyond the warranty period. Our 'Hair Growth' product contains vitamins, minerals and herbs that have been shown to be effective for overall hair health. It would be advisable to investigate your issue further with your doctor.We wish you good health.Review fromNina K
Date: 11/10/2023
1 starNina K
Date: 11/10/2023
It's too bad I can't give less than 1 star.2 years ago, I ordered 6 bottles of UTI relief supplement. After taking it for one month, I didn't think it was working. I called the company and customer service representative explained to me that it takes longer than one month to see an effect and offer me 50% discount to keep that product. I agreed and was taking that product for more than a year. it did work great for me after couple months.Now, 2 years later I ordered another 6 bottles of this product and 6 bottles of another product for Thyroid Aid.These two products cost $270.My card was charged. 2 days later it was refunded for some reason from Research Verified. When I called to customer service, I was told: "because you had returned the first order (which isn't true) you can't order same or any other product according to their rules. They can do me a favor and take my order over the phone, but I don't have the right to return any products, even ones I'm ordering and trying for the first time." I asked if this is punishment for their discount 2 years ago? They said no, I'm just not allowed to buy the same product nor have the right to return any of it.Research Verified
Date: 11/13/2023
Hi ****,We are sorry for your experience and it appears that you may have received incorrect information. For that, I am sincerely sorry.Upon looking into this further, I was able to see that you were refunded due to a problem with your account and we were unable to process your order. In regards to our return policy, we offer a 365-day money back guarantee, no questions asked. We value our customers and strive to provide the best service possible. Again, I am sorry that you were misinformed and we are looking into this. Warm regards,Research Verified **************** TeamReview fromjohn i
Date: 11/01/2023
1 starjohn i
Date: 11/01/2023
These previous reviews are obviously bogus. I spent 142 dollars on pills that did not work. When I called today, they told me I could not return them. I had to go to amazon. On Amazon it is a non returnable item. Amazon is investigating, Amazon took pictures of their website guarantee and are coming after them. Do not buy from this company. Do not take my word for it. Call them up and make believe you are trying to return an item. Pretty simple.Research Verified
Date: 11/13/2023
Hi ****,We are sorry to hear that you had a bad experience with your return. I see that you purchased the item(s) through Amazon so you would need to obtain your return through Amazon as we do not have access to Amazon orders. Please make sure the seller is "Research Verified" and not an "unauthorized reseller" as this could be one of reasons why there is an issue. Another issue could be the return timeframe for Amazon. In regards to our return policy, we always honor our 365-day money back guarantee, no questions asked. We are very proud to offer this warranty as many companies do not offer this.. Our return policy is visible on our website. Again, we are sorry this happened. If you would like to contact us with your Amazon Order Number we would like to try and see if there is anything we can do to help. We would be happy to investigate this for you and hopefully come to a resolution.Warm regards,Research Verified **************** TeamReview fromMaryann R
Date: 08/15/2023
5 starsMaryann R
Date: 08/15/2023
I ordered a product and after I placed the order, I saw that my apartment number was omitted knowing that the item would not be delivered by ***** I immediately sent an email with the correct address that evening. The next morning I had received an email stating that the order had been corrected. My order was delivered as expected.Research Verified
Date: 08/17/2023
Hi,I see that your ordered was delivered to the apartment number that we have on file. If this wasn't the case, please contact customer service.If there is every a problem with delivery such as a shipment error always notify us and we will be happy to resolve the matter immediately. Best regards,Customer Service TeamReview fromToni L
Date: 06/25/2023
2 starsToni L
Date: 06/25/2023
I ordered the three bottle package for gas and bloating for *****. After no improvement on the first bottle, I called in and was advised to take the 2nd because it may just need more time. When I still did not get relief, I called in again for refund. I am writing this just to make others aware that the refund has stipulations. I threw away the bottles I used (on their advice to continue), and still have the third unopened bottle. But I have to have all 3 sent back to qualify for full refund. I'm not sure why this is necessary as they clearly have the info that I ordered and paid for 3 bottles. They told me this info was on the website, but I only heard 365 day guarantee and did not see this, so I am not accusing them of fraud. I am just alerting customers to go to site and thoroughly review return policy.Research Verified
Date: 08/17/2023
Hi ****,We thank you for your feedback as it will certainly help us to serve our customers better.I am sorry for the frustration this has caused you. We do our best to be very transparent with our customers when it comes to our refund policy. We do tell our customers that bottles (used and unused) will need to be returned for the 100% refund on the items purchased (as written on our refund policy, "Send us your product back (empty, used or unopened) and we'll give you a refund as soon as we receive it. No Hassles. No Questions"). We apologize if the information was not conveyed correctly to you. I see that you received a partial refund with no need to return any bottles back and this option is one that we provide to customers who have discarded their bottles. Again, I do apologize if this was not conveyed to you clearly and if the outcome was not to your satisfaction.Warm wishes,Customer Service TeamReview fromEliot K
Date: 06/22/2023
1 starEliot K
Date: 06/22/2023
This company requires an RMA to return product. It is taking much too long to receive my RMA.Research Verified may be a scam company...Research Verified
Date: 08/17/2023
The *** number is your Order Number. We do require that you provide this when returning your item and if you do not know your Order Number, we are happy to provide that for you. Always happy to assist!Review fromKelly J
Date: 01/15/2023
1 starKelly J
Date: 01/15/2023
I placed an order in December. They gave me a tracking number after I asked them why it was taking weeks to receive. I live in ****** and after looking at the tracking it had gone back and forth twice from ********, ** to ******* and ********. At one point it said it was out for delivery but I did not receive it. I called Research Verified and they claim that it is *********** fault and I need to talk to them. I have had to put in two different ticket claims this week at Canada post. Apparently they put the wrong address on the package and instead of coming to **, ****** it is at a post office for pickup in ********. I have no idea if I will ever receive it and Research Verified will not give me my money back.Research Verified
Date: 01/16/2023
We certainly understand the frustration and we apologize that your experience did not match your expectations. This is on us. Our customers are very important to us and we appreciate that you brought this to our attention. We are happy to provide you with a refund or, if you like, we can reship your order, once the correct shipping address has been confirmed. We hope that our efforts in resolving this matter has been to your satisfaction. It is our hope that you would give us another chance so you can receive the kind of great customer service that we are known for.
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